moredbs Posted August 7, 2014 Report Share Posted August 7, 2014 got 3 xp 3000 from amazon today all bnib. one of them was dropped,and the top corner opposite the battery terminal is dented,and has about a 1/16 inch gap hole on a 45 degree angle from being dropped.i would post a pic but haven't figured that out yet. anyway i contacted amazon and ups, and they both said its non returnable cause its hazardous . i plan on pursuing this issue,but in the meantime can i fix this with some epoxy? it rested at 12.8,and i haven't hooked it up to a charger to see if it leaks yet. Quote Link to comment Share on other sites More sharing options...
tacomaguy1 Posted August 7, 2014 Report Share Posted August 7, 2014 Xs power told me to fix a crack in mine with epoxy, been fine ever since Xs packages them pretty good, ups probably dropped it Quote Team Flex Issues Link to comment Share on other sites More sharing options...
moredbs Posted August 7, 2014 Author Report Share Posted August 7, 2014 Xs power told me to fix a crack in mine with epoxy, been fine ever since Xs packages them pretty good, ups probably dropped it ok i will try that if nothing else. thanks! Quote Link to comment Share on other sites More sharing options...
diegoclass2010 Posted August 7, 2014 Report Share Posted August 7, 2014 same thing happened to my d7500 best to do is open up a claim with ups. and tell amazon you dint pay for a damage battery and want to return it. it sucks it like a 2 month process to get your battery Quote Link to comment Share on other sites More sharing options...
truthsayer Posted August 7, 2014 Report Share Posted August 7, 2014 Did you buy it from Amazon, or threw Amazon from another dealer ? If it's from another dealer, that's why. If it's actually sold from Amazon, they should cover it. So speak to Amazon again (if it's from then and not a dealer selling threw them), explain to them they shipped you a broken sealed hazardous product and they should cover it. Odds are they wont ship the old one back, but will replace it. Quote truthsayer Link to comment Share on other sites More sharing options...
moredbs Posted August 7, 2014 Author Report Share Posted August 7, 2014 tried to open up a claim with ups, and they said it wasn't eligible,and to contact shipper. Shipper said the same thing.my brother has worked for ups delivering for about 20 years,and he told me to stay on top off them and something will eventually get resolved.the thing is, if i can epoxy it, and it will be fine,I'm ok with that.just don't want it to end up leaking and be trashed. Quote Link to comment Share on other sites More sharing options...
SnowDrifter Posted August 7, 2014 Report Share Posted August 7, 2014 Amazon is pretty good with this stuff. Let them know it was damaged in shipping. Iirc they'll give you a prepaid label to send this one back and get you a new one on the way Quote ~~~~~~~~SAY NO TO PHOTOBUCKET~~~~~~~~ Snow's DD-1 tracks here: https://www.stevemeadedesigns.com/board/topic/167433-snows-dd-1-tracks/ My take on OFC vs CCA: https://www.stevemeadedesigns.com/board/topic/110381-things-that-piss-you-off-in-the-car-audio-world/?do=findComment&comment=2461444 Link to comment Share on other sites More sharing options...
SnowDrifter Posted August 7, 2014 Report Share Posted August 7, 2014 Amazon is pretty good with this stuff. Let them know it was damaged in shipping. Iirc they'll give you a prepaid label to send this one back and get you a new one on the way Quote ~~~~~~~~SAY NO TO PHOTOBUCKET~~~~~~~~ Snow's DD-1 tracks here: https://www.stevemeadedesigns.com/board/topic/167433-snows-dd-1-tracks/ My take on OFC vs CCA: https://www.stevemeadedesigns.com/board/topic/110381-things-that-piss-you-off-in-the-car-audio-world/?do=findComment&comment=2461444 Link to comment Share on other sites More sharing options...
moredbs Posted August 7, 2014 Author Report Share Posted August 7, 2014 Did you buy it from Amazon, or threw Amazon from another dealer ? If it's from another dealer, that's why. If it's actually sold from Amazon, they should cover it. So speak to Amazon again (if it's from then and not a dealer selling threw them), explain to them they shipped you a broken sealed hazardous product and they should cover it. Odds are they wont ship the old one back, but will replace it. they were bought through amazon,not a dealer Quote Link to comment Share on other sites More sharing options...
moredbs Posted August 17, 2014 Author Report Share Posted August 17, 2014 (edited) update. so i filed a claim with ups,and they are going to refund the money for the battery. Edited August 31, 2014 by moredbsplease Quote Link to comment Share on other sites More sharing options...
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