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I would just like to commend Sonic Electronix on their quality customer service.

I have been ordering things from them for a while now and usually dont have any issues with my order or the products i recieve. twice now i have had small issues with the order i placed. the firs time a few of the items i ordered were on back order which delayed my shipment. i was notified the day after placing the order that some of the items were out of stock and given options of replacements. they were very fast at responding to emails and finding a solution. the second issue i had was an error on my part by typing the shipping address in wrong. Again the were very fast at responding to my emails and they had the address fixed and the items shipped the same day. So again i would just like to say that SE has exceptional customer service and quality support. Good Job Guys Keep it up

HU: Pioneer AVH x5800BHS SP Amp: AQ 120.4 Front SP: Hertz Hsk 165 Rear SP: DD cxs 6.5 SW Amp: Crescendo BC2000d SW 2 DC level 3 12" Electrical: Stock alt for now XS D2400 XS D3400 Knukonceptz Kolossus Second skin damplifier

On 8/8/2012 at 4:50 PM, Brandon15zzz said:

I heard he actually graduated college with a 4.0 gpa. Seems pretty gangster.

On 8/29/2012 at 12:25 AM, ILoveBass21 said:

he could blow a sub powering it with a potato.

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We are glad to have you as a customer, Maebros. As for the issues you had, I'm very happy to hear they were resolved quickly. We try very hard to keep you guys happy, and we love hearing bout the good shopping experiences our customers have. I sincerely thank you for your business with us.

--Harry D

Edited by SonicHD

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2007 Chevy Silverado Classic 5.3L w/ Brutus 1700W, NVX 4 Chan, L7 Subs, Sony Deck & Alpine Speaks
Sonic Electronix Articles by Harry Donihue --> CLICK

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got my order today thanks again guys

HU: Pioneer AVH x5800BHS SP Amp: AQ 120.4 Front SP: Hertz Hsk 165 Rear SP: DD cxs 6.5 SW Amp: Crescendo BC2000d SW 2 DC level 3 12" Electrical: Stock alt for now XS D2400 XS D3400 Knukonceptz Kolossus Second skin damplifier

On 8/8/2012 at 4:50 PM, Brandon15zzz said:

I heard he actually graduated college with a 4.0 gpa. Seems pretty gangster.

On 8/29/2012 at 12:25 AM, ILoveBass21 said:

he could blow a sub powering it with a potato.

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  • 3 weeks later...

I agree 110% ! I recently purchased two sets ID speakers from them. Original order was fast, and perfect. but then.... I was having issues with one of the componet drivers. I was pretty upset that my new $400+ speaker set went bad. I filled out an RMA request on Sonics site, returned it, and a couple of days later they sent me out a recplacement driver. No arguing, issues, or anything like that. Fantastic customer service. I will def continue to purchase from them.

-= J-dUb =-

....no 12 step program can cure my car audio addiction...

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Same experience with them. Great service and killer prices. Fixed my order within a single 5 minute telephone call. will be ordering again if I need sonething

My SPL to SQ Build Log

Vehicle:
1997 Dodge Dakota Ext Cab 4x4 2009 Dodge Journey SXT
5.2L V8 Magnum 3.5L V6
Stock Alt

Equipment:

Headunit- Alpine CDE-147BT

Mids/Highs Amp- JL Audio G6600 Class AB 6 Channel

Sub Amp- Hifonics BRZ1700.1D @ 2 Ohms Taramps DSP3000.1D

Sub- Hertz Hi Energy 12" HX300D SounDrive SDA3 12

Tweeters- Rockford Fosgate Power Series Silk Domes Hertz Hi-Energy

Mids- Dayton Audio Reference 4" Full Range Drivers 

Midbass- Silver Flute 6.5" Hertz Hi-Energy 6.5"

Processor- MiniDSP 2x4

RCA- 6 channels of SounDrive HF series

Wire- EB Flex 2/0

 

-Member of Team SounDrive

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