[DD-1 Broken? Won't pick up signal. (RESOLVED READ HERE)]

The dd1 bought brand new was broken didn't pick up signal and blew both of my amps 10 min after taking it out of package steave won't respond I'm not asking for the 1500 dollars for my amps back but at least a dd1 refund or one that isn't broke from factory I saved for so long and that piece of junk destroyed my system

[Sub clipping after setting gains - SMD DD1]

Please read entire system destroyed by dd1 

I bought brand new dd1 brand new I was excited I have 2 8k taramps it was hitting 157db before setting both amps to exact same. So I read and watched video on my radio turned down all settings to 0 and on my amp all settings to 0 then took speaker wires out put my leads of dd1 to positive and negative on amp tightened them then put CD in and put on track 8 started to turn radio up the signal light never came on Cause it was broke from factory or maybe a customer returned and they gave to me not sure but I turned all the way up then took everything out and one of my amps was fried completely and the other stays on when i take the remote wire out so every time i get out of truck I have to disconnect duel zero guage ground wires so it was broke from factory i tried to contact Steve on Facebook he doesn't care do not buy this dont it probably happens to 1 out of a thousand and I was that guy and i can't even get my money back or a new one nevermind my amps being blown