jacklindsay

that sounds crazy. with the memory card thing, my brother had issues, turned out to be the memory card itself, i haven't read your other post but did you try a new memory card? also with regards to the keyboard issue, that sounds a bit rediculous. im England, there is a 12 month manufacturers warranty on everything ever made. not sure what the case is in USA. my 9700 broke resently (went completely tits up after getting shot paintballing) and my provider sent me out a new one very quickly (after going through their BS tech support nonsense. another option you could try is getting insurance from a 3rd party. if their being funny about the phone number, stick a Pay as you go (prepaid) simcard in their (or another AT&T contract sim) and try again you can also try going to another store. from my experience in England, most store people are stupid and dont know what their talking about, so going to different stores may provide different results (you may have just gotten some arsehole in a bad mood) i'd say your final option if you cant get it fixed on warranty or insurance is to attempt it yourself. there's loads of parts from them...just find a dissasembly guide online. i had to take my old 8800 apart after a pen exploded all over it. i haven't taken my 9700 apart yet, but it shouldn't be too difficult. if your memory slot is busted and keyboard doesn't work, and they wont fix it, you might as well just get a new handset. alot less effort. btw i'm a tech support guy (who's actually qualified and doesn't read from a book of answers)...so i know my way around electronics and stuff, if you want any help, just pm me. i'd be happy to help jack