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diamond audio d3 600.1 issue


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so here is the deal. i'm no noob to the game but i have the oddest issue ever i have run into.

i installed the amp listing in the title. it's installed in a 2011 jeep wrangler 4dr. the issue is the power LED stays on no mater what. i can disconnect the 12v switched and the LED stays on. no little strands from the 12v constant are jumping over to the remote. the remote power source i used is the 12v switched power outlet on the dash. i did this because of the fact the owner wanted to maintain the factory deck due to it having satellite radio. the LED staying on wouldn't be as big of a deal really but the owner doesn't drive long distances and it trickle drains the battery over the course of a couple months. funny a little LED does this but it's the case. the owner noticed it about 2 weeks after the install but never mentioned it until the battery dead celled. then he called to ask if i had done something wrong. so i just spent the last 3 hours trouble shooting it. only to find out i had done my part right but the amp just likes to stay on. i even hooked up a toggle switch to show the customer that the issue lays inside that amp. any input would be great.

i will be calling diamond audio tomorrow morning and asked whats up.

biggest issue is the customer is a long time friend of mine and i really feel bad. business is business but this one is a little more personal.

picture of said install

307145_219417164795506_107304259340131_498069_1214603435_n.jpg

thanks,

NEUMAN

Edited by neuspeedescort
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Bummer Eric! Does the system play with the remote unplugged?

2007 M/T Honda Civic Coupe EX

(4) Sundown Audio X-8's

(2) Ampere Audio 3800.1's

(3) Stinger SPV-44 Batteries

(1) Mechman 240

3:1 Ratio 4th order sealed from the trunk

TEAM NWSPL

Best termlab scores to date in Honda trunk:
151.7db legal (official) IASCA trunk 3 class

Best termlab scores to date in my walled Subie:
152.9db legal (unofficial) IASCA advanced 2 class
155db outlaw

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no it doesn't. it operates just normally. but that damn LED stay's on. note the end of the original post i put a toggle switch in. i used an illuminated one i had laying around so he could see the lighted toggle turn off. once off the amp stopped playing music. click it on boom boom music plays.

oh nikitaaa nice score yesterday!

NEUMAN

Edited by neuspeedescort
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I've had amps take a few min to fully discharge and the LED would remain lit for a few min.

But if it killed the battery, it sounds like an internal issue, also try leaving the pos power input off for a few min and hook it all up.

One of my 3k amps had a similar issue, cut the remote off a few times. then took the batt power lead off, hooked it back up. problem solved

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well i just got off the phone with diamond audio. great customer service over there. understood the issue. its a known problem that just rears its head over time. not something that is apparent from day one. the age of this amp puts it in the previous owners (of diamond) design series and is no longer fixed in house. so they gave me the contact information for these guys. the only place in the US that fixed diamond amps. http://www.electronicexpressinc.com/ so my customer will be pulling the amp out and shipping it off in the next few days. then once back from repair i will trek over to his place and rehook up and retune everything. glad it seems to be getting taken care of easy. the repair comes with a 3 month warrenty also.

NEUMAN

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