Problem using and uninstalling msn (kinda lengthy)

[GymJunkie]

I asked on Yahoo Answers but nobody responded so Im hoping one of you can help.

Me and a friend are on msn, I try sending him a picture by dragging it to the chat screen, the "Sharing Photos" screen appears but not the photo. I try on his comp and it works just fine. He can send to me that way and I see and receive the file. If the Sharing Photos screen is open and I click on Add and then select the file, it still doesnt show up.

So I decide to uninstall and reinstall. I cant find the Uninstall from the start menu, in the programs folder I dont see an Uninstall button either, and in the add/remove programs folder I keep clicking to remove Windows Essentials and nothing happens. The only other files that say Windows Live are Windows Live Sign-In Assistant and Windows Live Upload Tool. I went to this website http://support.microsoft.com/kb/938275 cause its supposed to tell you step by step what to do but my computer seems to be missing step 4. If I Download and try reinstalling before I remove the previous it simply says its already installed and ignore that part of the install.

The only way I have found that allows me to transfer a file is going to File and then "Send a File or Photo.." but it never opens up where all my files are (external hard drive), it only opens in My Documents. Since it allows only one file at a time to be selected it becomes a big hassle having to go through the entire thing multiple times.

Please help me!

[GymJunkie]

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