i didnt mind waiting on my sub either it just took a couple of weeks and thats without me even calling or pm to check on my subs. RETAIL is crazy and until you work in it you dont realize how much stuff is goes in to making a customer happy!!!! I used to work in the paint department at Lowes and folks would be mad b/c it took me more than 10 minutes to make a custom color that they brought in for me to color match lol..... anyways everyone i have dealt with gave great service and kept me informed JEFF, DWRIGHT, and great product from RUSTY!!!!