So I just got my AudioPipe AP-4001D in the mail. I was pretty excited after waiting over a week for it to come in so I can finally test my new sub that I got two weeks ago. Well I already installed my 4g wiring kit a long time ago because I was running a sub and amp about a year ago and then sold them. I picked a new ground spot in my cabin, it is a bolt that holds down the seat back. Its a body panel which is connected to the chassis and I sanded all the paint off before I connected the ground wire. So here I am installing the amp and I always plug everything in before I hook up the 12v positive. So I already had the ground hooked up to the amp. I plug in the positive and it gave me a little shock, nothing to worry about I though. Once I touched it with a screw driver to tighten it down thats when it really sparked and I know I didnt touch the body of the amp with the screw driver.
So, I called audiopipe's customer service line. No waiting time to talk to someone for tech help, not bad... right? Wrong. The guy was a moron I told him I tested the grounding spot with a mutlimeter and I had to explain it to him like 3 times. Shouldn't he know how a multimeter works? So then he tells me to try plugging in the positive first and then the ground that's when I asked if that would cause any damage since its not grounded and he said the worse it would do is fry some fuses up front. I'm like seriously.... I don't have every spare fuse I need just laying around if that happens...
Anyway I try it out, I hook up the positive to the amp first and all of a sudden at the opposite end the positive is hooked up to it barely touches some metal to the body of the amp and gives up a nice spark and now theres a burnt mark at the end of the amp.
I don't know what to do, I'm getting pissed off. Need a breather.