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Posted

Here is the response:

No, sellers can't really rip anyone off. You have ebay buyer protection, Paypal resolution center, and you can always file for a chargback with your bank or credit card company. On this case, the buyer purchased the item, we shipped it and he asked us to cancel the order. We paid $27 to ship, $11 for return service fee and another $27 for return freight fee. So far we are out $65, not counting ebay final value fee for selling the item. We need time to process the return package and refund. We have been in business for over 10 years and do millions of dollars a year in sale. We do not want to risk it all for $300.

- autosounds4less

So he appears to be claiming he'll refund the OP minus expenses, but needs more time to do so. Is this what he told you Snowdrifter?

Posted

Here is the response:

No, sellers can't really rip anyone off. You have ebay buyer protection, Paypal resolution center, and you can always file for a chargback with your bank or credit card company. On this case, the buyer purchased the item, we shipped it and he asked us to cancel the order. We paid $27 to ship, $11 for return service fee and another $27 for return freight fee. So far we are out $65, not counting ebay final value fee for selling the item. We need time to process the return package and refund. We have been in business for over 10 years and do millions of dollars a year in sale. We do not want to risk it all for $300.

- autosounds4less

So he appears to be claiming he'll refund the OP minus expenses, but needs more time to do so. Is this what he told you Snowdrifter?

So far, I have been kept out of the loop - no messages, no emails, no returned calls. I haven't been told anything =/

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