01ExSport Posted April 14, 2012 Report Share Posted April 14, 2012 Stunned at how fast shipping was (2 days) to Iowa. Opened up the box for the d3400 I had, and it seems to be just fine. Going to keep an eye on it for a few weeks after it's installed though. Got to the D3100 and noticed a gash on a top corner, and figured it wouldn't affect performance so I could live with a little cosmetic defect. Gave it a once over, and noticed it was likely dropped on it's front through shipping or something. Has a small tear and it slightly leaking on the front of it. Just my luck, I suppose. I'll give you guys a call on Monday hopefully to get this resolved or contact XS about it. Kind of just a rant about how terrible my luck is. Still hoping that 3400 is fine though! Fedex is terrible around here >.> Didn't seem too beat up when they got here, though Quote Link to comment Share on other sites More sharing options...
Nathan @ XSpower Posted April 17, 2012 Report Share Posted April 17, 2012 (edited) Sorry about the shipping problems. Def need to file a shipping damage claim with FEDEX. We can not file it, since it has already been delivered, but you just have to give them a call and let them know what happened. FedEx has a much better track record for us than the other shipping companies. I will make sure and show our FedEx rep these pics. Edited April 17, 2012 by Nathan@XSPOWER Quote Link to comment Share on other sites More sharing options...
01ExSport Posted April 17, 2012 Author Report Share Posted April 17, 2012 Alright Nathan, I really appreciate the quick response to my dilemma. I'll go ahead and get in touch with FedEx and most likely fill you in on things each step of the way, haha. I'm sure it didn't help it was in transit on Friday the 13th Quote Link to comment Share on other sites More sharing options...
01ExSport Posted April 23, 2012 Author Report Share Posted April 23, 2012 Alright, so I gave both FedEx and XS a call a few days back, it's being "returned to shipper". I'm assuming it'll take a few more days to get to TN, but as far as the claim goes, it's filed and couldn;t get much more info from FedEx. Does XS normally take care of the rest of the claim and send a replacement after it's filed? Sorry if I come off as impatient, but i'm just waiting on another D3100 to put everything in, haha. Quote Link to comment Share on other sites More sharing options...
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