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When people call you back after you give them the estimate on how much its going to cost to fix their car, and say I can get this part for $xxx why are you charging me $xxx
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I hate this.
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Tell them if they want it done for $xxx they can do it their self.
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My first response is. "im sure who ever you called to get that price did not buy it for what they are selling it for" Or they as if they can bring their own part in. I tell them " You don't take your own burger in to Burger King for them to cook do you?"
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