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Is there any other troubleshooting method i could try?

put back in your stock lights to see if they work. if for some weird reason they dont turn on then u can have a more serious reason. But b4 u do that jus do me a favor and check your headlight fuse in your car, make sure its not blown

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cantbe a power issue since HID draw less power than your conventional halogen headlight. most HIDs draw about 35watts. not 50 - 60 like most stock lights. so power i highly highly doubt is an issue. jus check your cars headlight fuse, probably located inside your car somewhere. if its not that then i would send em back

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