Sergeant_Skyrim Posted June 11, 2012 Author Report Share Posted June 11, 2012 Nobody reading this thread will be able to tell you if this is going to be covered under warranty. That is between you and the guys over at SSA. All you get here will be a bunch of opinions on what happen that are not going to mean anything. Work it out with the correct people. If you call them and start letting them know "well the people over on the SMD forum said this or that", it will just be a negative way to start the process correctly. I would bet those guys are going to take care of you without any problems, unless the receive the sub and the coil is black and it has obviously been abused. . . The reason I was looking for opinions was because like I said before, I don't want to place blame without knowing who it should be placed to. I just wanted to make sure I covered all my bases before emailing Mark saying that it looks to be a manufacturing defect and it turning out not to be. I'm not trying to cause problems, merely making sure I cover all my bases Quote Build in progress Link to comment Share on other sites More sharing options...
Chris Hammer Posted June 11, 2012 Report Share Posted June 11, 2012 I would think it would be considered manufacturing defect. I would just email them tell them everything you have posted on here and see what they say. My guess is they would fix it because its not like you burnt a VC or somehting from overpowering but I guess you could have played it free air exceeding the limits of the soft parts. Not saying you did though. Email em. see what they say..provide pics and details on box tuning pics of amp setup etc. Than if they are helpful or not post correspondance on here...my guess is SSA will provide you with quality customer service. I think you need contact ssa about this..have you yet? Sent Mark an email already, he has given awesome customer service in the past. It's just that I've worked my ass off for this and then for this to happen just made me pretty mad. I'm not so mad anymore, just hopeful that I can get it fixed since it's not something that I did to break it. So I guess I'll give him some time to get back to me and I did also provide him with the pictures and all =) Unless you abused it...Im pretty sure they will take care of you. Quote MY BUILD *****http://tinyurl.com/gmcbuild***** Vehicles 2005 GMC Canyon CB1000r - Currently where any future funds are going. (exhasut,bazzaz, ohlins shock, screen, etc.) crf250r - Used to be race bike..now I just trail ride..practice at the track on it. CH80 - Daily beater (when nice weather)best 150$ ever spent. 100+mpg Sold to: Skullz - pstone11 - Leo1103 - Volvo 63' - pavelpardo - imnew59585 Shower farts still piss me off.I think theyre pretty neat. When the water runs down your crack as you let one out... its like shitting in a crockpot. Link to comment Share on other sites More sharing options...
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