RF-Fan Posted January 12, 2015 Report Share Posted January 12, 2015 My 3sixty.2 stopped working and is now functioning as a 3sixty.1, it will only work if I connect it with the 3sixty.1 software! There is sound so there's nothing blown inside. It is a v2 model so it has the upgraded Bluetooth. How do I fix this problem? Do I need a firmware upgrade and is it possible to do it on my own? I also hear about an unlock code supplied in the box for firmware upgrade, not sure if that's true. Can I upgrade via a Windows PC or a Palm? Link to comment Share on other sites More sharing options...
RF-Fan Posted January 12, 2015 Author Report Share Posted January 12, 2015 Current Firmware Version: 1.2 Device Level: 1 Hardware information from 3sixty.1 pc software. Anyone knows what is the latest firmware version for the 3sixty.2? Link to comment Share on other sites More sharing options...
Ratonul Posted October 21, 2016 Report Share Posted October 21, 2016 same problem. what did you do ? Link to comment Share on other sites More sharing options...
ShadeTreeMechanic Posted October 21, 2016 Report Share Posted October 21, 2016 I don't think he is here anymore. Nobody replied to the only two posts he ever had almost two years ago. Maybe contact Rockford. Welcome to SMD. 91 C350 Centurion conversion ( Four Door One Ton Bronco) 250A Alternator (Second Alternator Coming Soon) G65 AGM Up Front / Two G31 AGM in Back Pioneer 80PRS CT Sounds AT125.2 / CT Sounds 6.5 Strato Pro component Front Stage CT Sounds AT125.2 / Lanzar Pro 8" coax w/compression horn tweeter Rear Fill FSD 5000D 1/2 ohm (SoundQubed 7k Coming Soon) Two HDS315 Four Qubes Each 34hz (Two HDC3.118 and New Box Coming Soon) Link to comment Share on other sites More sharing options...
RF-Fan Posted October 21, 2016 Author Report Share Posted October 21, 2016 Hey Guys I'm still here!! Link to comment Share on other sites More sharing options...
Ratonul Posted October 21, 2016 Report Share Posted October 21, 2016 i get this message with 3sixty.2 software it works with 3sixty.1 software but it's very limited. Link to comment Share on other sites More sharing options...
RF-Fan Posted October 21, 2016 Author Report Share Posted October 21, 2016 I do have a solution to this problem, I sent an email to Rockford explaining the problem I had with this processor, along with a picture of the back of my 3Sixty.2 with the serial number visible. They did reply and sent me an unlock code for my specific processor. Here are a few solutions..... Option 1: Using the 3Sixty.1 PC software go ahead and connect to the unit, in the "Device Level" field put in the specific code for your unit. That should unlock the unit and put it back to a 3Sixty.2 Option 2: Using the 3Sixty.1 Palm software go ahead and connect to the unit, click the "Hardware Info" button. Next to the "Upgrade Device" button at the bottom of the screen, enter in the code and hit unlock. Link to comment Share on other sites More sharing options...
RF-Fan Posted October 21, 2016 Author Report Share Posted October 21, 2016 I had the exact same problem Contact Rockford and ask them to provide you with an unlock code for your unit. Once you have that code, follow the instructions I have provided and it should restore your unit back to a 3Sixty.2 Link to comment Share on other sites More sharing options...
Ratonul Posted October 21, 2016 Report Share Posted October 21, 2016 how can i contact them? what email? and it worked for you? Link to comment Share on other sites More sharing options...
RF-Fan Posted October 21, 2016 Author Report Share Posted October 21, 2016 Go to the Rockford website, click on Support, Knowledge Base and Ask a question. Yes this worked for me. Link to comment Share on other sites More sharing options...
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