I was thinking the same thing about yelling into it. If that still doesn't work. You can file mail fraud charges. I just had to do it about an amp I never recieved off of ebay. Call the local post office and tell them what happened, they'll connect you to the postmaster for the area. He'll send you the paperwork for it. Just fill it out, explain in very good detail what happened and send it to Chicago. I sent mine in 2 weeks ago, but haven't gotten any response yet, so it may take a lil while. You could also try getting a refund from your bank telling them that you ordered something online, it arrived DOA and the seller is refusing to refund your payment. Also tell them about the mail fraud charges being brought up and they should give you a refund. It may be a temporary refund so they'll send you paperwork to fill out until it is fully resolved. I know it seems like alot of shit to go through, but it really is worth it. If the postmaster finds that the TL you got really is broken and he sold it under false premises, he could face a large fine and/or FEDERAL jail time. Whatever you do....DO NOT TELL HIM about doing this. If he has a bad reputation for screwing people over with dead stuff/not sending stuff/not giving refunds when they had a good reason for asking for it.....give him what he deserves....screw him over like he screwed you over. If you have any questions PM me and I'll help out.