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Friends Having Internet Problems.


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He was telling be that it would cut out sometimes and he would unplug his modem for a minute then plug it back in and it would work again. well now its out completely. hes called up Millenium and they said there going to send a tech out to see whats wrong. is there anything he can do to try and get it to work.

I've already had him try doing Start/Run/cmd/ipconfig /release and ipconfig /renew

and it doesn't work.

hes tried unpluging his modem for a little while and nothing.

Any other ideas?

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He was telling be that it would cut out sometimes and he would unplug his modem for a minute then plug it back in and it would work again. well now its out completely. hes called up Millenium and they said there going to send a tech out to see whats wrong. is there anything he can do to try and get it to work.

I've already had him try doing Start/Run/cmd/ipconfig /release and ipconfig /renew

and it doesn't work.

hes tried unpluging his modem for a little while and nothing.

Any other ideas?

have you tried using a Static IP address? Or, trying a different ip address completely? how long has it been out for? Normally if it's out for awhile their is nothing you can do but wait.

Resetting the router some times works.

try pinging yourself and see if you get a response.

Fear The Quack!

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Shot at 2007-08-19

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Sounds like he gots a out of range ip adress it does that and you unplug it and wait a min then plug it back up and you get another out of range ip yea you need to get a tech.

It could be a lot of thangs man i would just get a tech.

Edited by Nickvb6
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He has xbox live and when he runs the connection test the ip adress is fine but it says the DNS failed.

DNS = Domain Name Service

he's not getting any Service from his Domain.

I would just get the tech to do it, mayb the modem went bad.

Fear The Quack!

duckoc3.jpg

Shot at 2007-08-19

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If you have a router, try using the connection straight from the modem. I've had experiences with routers that just wont work with certain modems. Other than that, it sounds like a line issue

I just had him try that before you said something and he said it didn't work.

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DNS = Domain Name Service

he's not getting any Service from his Domain.

I would just get the tech to do it, mayb the modem went bad.

Happened to me I thought my internet went out for like 2 weeks before it burnt up I would gain and lose connection and finally nothing called my tech support had a modem the next day.

Best thing to do is just get a tech all around.

Yeh

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