Circuit City Question

[RatBass1998]

i bought my pioneer deck through em quite awhile ago but i still have warranty for like 1 year but they do not make my model deck any more.... would they let me pay extra and trade mine in or whatever and upgrade to a better pioneer?

my deck's volume/joystick control broke off, the little plastic cap and now its just a metal joystick which hurts lol and the deck does not have a good connection from faceplate to deck, you have to tap it and it comes back on

what do you think their take on those damages will be.... my fault, no coverage?

[finkster]

a warranty is a warranty bro Now, they could do 1 of two things...they will either swap for the next best thing, given it doesnt have to be pioneer...If u insist it be pioneer, they will give u cash back...and if the next best pioneer is more xpensive....your outa luck...

[Tub Asko]

If you got the city advantage extended warranty, and your model is no longer carried, what they would do is (in store) give you a refund for the amount you payed for the headunit (on a gift card). That way you can take that gift card and whatever extra cash you want and upgrade.

[01xtreme]

Not sure about CC, but @ best buy is you bought a service plan you would be upgraded to the newest model with comparable features and technology. if it is the same price, or cheaper you are good, if it is more expensive you pay the difference. That being said if you did not buy the service plan you are on your own. The problems you are having are results of normal wear and tear. The factory warranty doesn't cover normal wear and tear 9 times out of 10. Most factory warranties only cover factory defects.

[Shyne151]

If you got the city advantage extended warranty, and your model is no longer carried, what they would do is (in store) give you a refund for the amount you payed for the headunit (on a gift card). That way you can take that gift card and whatever extra cash you want and upgrade.

That's *sorda* right. Basically the unit has to be looked up in the computer, it will tell them if it needs to be sent out to CC techs to be fixed or if they give you instore credit.

Atleast for the three years I installed at circuit city that is how it was done.

[Tub Asko]

That's *sorda* right. Basically the unit has to be looked up in the computer, it will tell them if it needs to be sent out to CC techs to be fixed or if they give you instore credit.

Atleast for the three years I installed at circuit city that is how it was done.

I was a salesperson at circuitcity for 2 years and they never sent out car audio stuff. It was always in store swap. I guess that's just how we operated idk

[Shyne151]

I was a salesperson at circuitcity for 2 years and they never sent out car audio stuff. It was always in store swap. I guess that's just how we operated idk

Subwoofers and speakers are the only thing that were a direct swapout, and I really don't really feel like arguing with you.

I worked for two different circuit citys... store 3630 and 3631 both as an INSTALLER the whole time. In both Cd players were almost 100% sent out to service to see if they can be repaired, don't believe me? call up a circuit city and ask them.

I don't know how "you" can operate like that when the computer tells if it needs to be sent out or not.

[tacomabanga1986]

lol, ca glue ftmfw , why not just glue it back on? the button, i had to reglue mine and its worked perfect after, it just slides off and u glue that lil piece thats on the hu back to the knob, or go to a local stereo shop that might have some bad headunit layin around and just buy another faceplate there for like $40 or a new knob, what modle number headunit u got anyways?