JasonJones Posted April 18, 2009 Report Share Posted April 18, 2009 So I ordered my 2 Fi BTL 18"s Dual 2 Ohm with fully loaded options on 4/3/09 it is now the 18th.... So I figured I would contact Fi to see what was going on to see as why the subs were taking so long to be built (They bill the shipping shortly after the subs are ordered then the information is updated on UPS tracking when the subs are actually shipped.) so seeing as they were not shipped yet I shot an e-mail to them. So not even 5 hours later I receive this reply! Your subs were finsihed today, but we are waiting on delivery of the back ordered rubber magnet boots from our vendor. They have a UPS delivery date of Tuesday on our AM drop off. We will get them on the subs and out on our PM pick up. If you let me know your shirt size I will get a couple of them out to you for your patience. Thanks, Nicole Fi Car Audio In my opinion this is great Customer Service whereas it was out of their control not having the rubber magnet boots in stock, yet they still will accomodate me for my time waiting. All I expected was some information regarding my subs and I get some free shirts! Awesome Customer Service just thought I'd give a heads up to those looking into Fi! Now I can't wait to get the subs and thump them hard! Quote Link to comment Share on other sites More sharing options...
dr hypothesis Posted April 18, 2009 Report Share Posted April 18, 2009 I ordered my BTLs seperately. One came with the boot, one didn't. I like the way they look with the boot better. They are loud as hell. :hairtrick: Quote 2001 Chevy Impala Eclipse CD7200 mkii Cactus Sounds 5kw Sundown 100.4 (2) Fi BTL 18s (walled) ID 6.5s (2 sets) Iraggi 320 amp Alt XS Power Batts KnuKonceptz Wiring MidwestSPL Scores: 152.0 Advanced 2 136.1 Extreme 3 Link to comment Share on other sites More sharing options...
E a r t h Posted April 18, 2009 Report Share Posted April 18, 2009 That's what im talking about.....free shirts too, ......HELL YEAH! Quote Link to comment Share on other sites More sharing options...
LoudNLow931 Posted April 18, 2009 Report Share Posted April 18, 2009 Nice! I think their customer service is getting better. Quote 2008 Dodge Ram 2500 6.7l Cummins 4 FT1s C1600.2 8 PWX 8s ONX2.100 Audio Technix Wiring & Sound Deadener My Youtube Feedback Link to comment Share on other sites More sharing options...
cnate777 Posted April 18, 2009 Report Share Posted April 18, 2009 Yea, I ordered my BTL's about 2 weeks ago and I got the same exact email yesterday...cant wait for the new gear either.....t shirts are always a plus... Quote Rockford Fosgate Sundown Audio DC Power Inc XS Autometer Pioneer Link to comment Share on other sites More sharing options...
Shyne151 Posted May 5, 2009 Report Share Posted May 5, 2009 Just another note on this. I had a little *ahem* incident with my 15" Q last week. I e-mailed Scott about it and he replied within the hour. Quote -Installer for Duke's Car Stereo 2000 Pontiac Grand Prix - Ported Eaton M90 S/C, 3.5" pulley, XS Power Headers, 1.9 Rockers, FWI, Poly Motor Mounts, Custom Tune. RF T1000-1bdCP and T400-4 Boston Acoustics SPG 555 Kenwood eXcelon 995 RF Punch 6.5" components and MB Quart Premium 6x9"s Powermaster Alternator, YellowTop D34, Vmax CT1000 Link to comment Share on other sites More sharing options...
GSlider Posted June 17, 2009 Report Share Posted June 17, 2009 Im almost ready to order my SSDs. I wanna free t-shirt to! Ive heard nothing but good about Fi and the way the do things. Quote Link to comment Share on other sites More sharing options...
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