Contacting DC

[byers319]

Is it just me, or do you guys have a hard time talking to them?

They never answer the phone, took 3 days after i called for them to return my message after i called daily

and they have never returned me email

am i doing something wrong? or just really hard to get a hold of

still trying to get my subs ordered..

[Team_DC-Derrick]

When did you call, when did you email them? What email did you use, generally if you email rusty you wont get a response since hes been super busy as of late..

Sales

[email protected]

Ph: (775).425.5700

dont forget if you called over the weekend, it was a holiday weekend and most company's DONT work on the weekend

[byers319]

i called monday of last week and they called back wednesday

but ana sent me an email after we got off the phone so i just replyed to her email address on wednesday

so i havent heard anything since wednesday

[oldschool]

Dude honestly your best bet is to pm thorshammer he talks to rusty daily and is authorized dc seller to.

[byers319]

Dude honestly your best bet is to pm thorshammer he talks to rusty daily and is authorized dc seller to.

alright just pm'ed him!

[Y2HBK]

I have sent 2 emails to sales, 1 to rusty and I've called twice in a week and a half. Even used a different email once in case the spam filter hit it or something. I left a message both times and neither time was it around lunch. I was really looking fwd to an XL but if after doing all that they can't contact me back then they don't need my business. Busy or not that's horrible customer service.

[byers319]

I have sent 2 emails to sales, 1 to rusty and I've called twice in a week and a half. Even used a different email once in case the spam filter hit it or something. I left a message both times and neither time was it around lunch. I was really looking fwd to an XL but if after doing all that they can't contact me back then they don't need my business. Busy or not that's horrible customer service.

thats what i was thinking

but im going to stay positive for this week and see what happens

thor will take care of me i bet

[cthedinger]

Due to DC just getting there shipment in of all the parts they have been missing for a month or two now they are more busy than usual, your best bet is too email thor at [email protected]

And DC Audio has the best customer service I have ever seen.

[byers319]

Due to DC just getting there shipment in of all the parts they have been missing for a month or two now they are more busy than usual, your best bet is too email thor at [email protected]

And DC Audio has the best customer service I have ever seen.

thats what ive heard so im sticking with it for a bit longer, everyone is saying how busy they are or whatever right now so im understanding

[k3n12ock]

I heard he got into a car accident.