meade916 Posted March 13, 2012 Report Share Posted March 13, 2012 I understand where you are coming from as it seems that your product is being knocked, but I actually enjoy the threads on these. Every one of these shows me what someone's symptoms are, what the problem is, and how to fix it. Sort of like a live troubleshooting database. If I have a problem with mine, I come here and look through these to see if someone else did it the same way and how they were supposed to do it. Then again, I've only had one problem once, and that was because I was not turning my HU up enough for the DD-1 to see a signal at the RCA level. Yes, another user error, but hopefully that helps 2 people at once by showing them they may need to turn up their HU some more and that my HU's distortion point can give someone a rough idea of where theirs may distort. Plus with as many of these that come up as being user error, it only sways confidence in the product for a little bit, and then reinforces it more once the CS comes in and handles the situation. i have to 100% agree on this also i had some "problems" that turned out to be a user error not the DD1 itself found the problem solver on here. i love my DD-1 and CC-1 glad you guys could come up with this stuff for people who ain't pros at setting their gear the right way glad you like your products Quote All SMD products + MORE available at my store here! https://wccaraudio.com/ Subscribe to My Youtube Channel! Over 1,000,000 subscribers strong! Turn on your notifications! http://www.youtube.com/meade916 Follow My Instagram! Daily live feeds from the shop, exclusive content way before it hits my Youtube channel...and little squares with photo's in them http://www.instagram.com/meade916 The Official SMD Facebook fan Page https://www.facebook.com/SteveMeadeDesigns/ Follow my Tweet (Twitter) http://www.Twitter.com/meade916 Link to comment Share on other sites More sharing options...
Lbox88 Posted March 13, 2012 Report Share Posted March 13, 2012 I feel you on that i just dont like people seeing the negative stuff that really isn't our fault. I totally get you though bro I mean some stuff will break and we are HAPPY to fix anything. We will have a few defective units, even though they are hand tested individually, who know's how the monkeys at fedex are handling the boxes. Of course we have also identified one problem with some of the earlier units and if anyone shows symptoms of that problem, we handle it pretty quick. Quote UBL | Build Log Link to comment Share on other sites More sharing options...
baaudio Posted June 8, 2012 Report Share Posted June 8, 2012 So what was the problem? My DD1 is doing the same thing now, I've tried emailing Tony twice now with no response. I understand you guys are busy so I'm not stressed over it, but I'd like to get this tool working properly again. Quote Team NWSPL baaudio Build Log 2001 GMC Sierra walkthrough 4 Mechman Elite 370s, 10 AGM batteries, 3 Crossfire XS v2 18s, Crossfire 8k Link to comment Share on other sites More sharing options...
TonyD'Amore Posted June 8, 2012 Report Share Posted June 8, 2012 So what was the problem? My DD1 is doing the same thing now, I've tried emailing Tony twice now with no response. I understand you guys are busy so I'm not stressed over it, but I'd like to get this tool working properly again. I haven't seen any emails. I'll be glad to help you though. Per Steve's comment about the manual, our customer service email address is on the back page [email protected] or my personal email is [email protected] We check these and respond to all emails daily. Let us know what is going on so we can get it handled for you. Tony Quote Link to comment Share on other sites More sharing options...
baaudio Posted June 8, 2012 Report Share Posted June 8, 2012 That would be why.... I sent it to the email Steve posted above, [email protected]. not tonyd. Figures. Okay ill email you as soon as I'm home from work. Quote Team NWSPL baaudio Build Log 2001 GMC Sierra walkthrough 4 Mechman Elite 370s, 10 AGM batteries, 3 Crossfire XS v2 18s, Crossfire 8k Link to comment Share on other sites More sharing options...
Conner Posted August 21, 2012 Report Share Posted August 21, 2012 (edited) I'm a dumbass.. Deleted my post to keep from looking like a dumbass. Edited August 21, 2012 by Conner Quote He who stands on toilet is high on pot. Link to comment Share on other sites More sharing options...
Express paint Posted March 20, 2022 Report Share Posted March 20, 2022 The dd1 bought brand new was broken didn't pick up signal and blew both of my amps 10 min after taking it out of package steave won't respond I'm not asking for the 1500 dollars for my amps back but at least a dd1 refund or one that isn't broke from factory I saved for so long and that piece of junk destroyed my system Quote Link to comment Share on other sites More sharing options...
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