TRTC360 Posted October 14, 2012 Report Share Posted October 14, 2012 Well I ordered a hifonics BRZ1700.1 from sonicelectronix about 2 weeks ago, the amp was DOA, instant protect when it's powered up, this is the 3rd time i've recommended a hifonics amp for my friends budget builds and the 3rd time it's been a bad amp, needless to say i'm tired of having issues with hifonics. How would I go about sending the amp in to hifonics or getting my money back from sonic? I would really like to get my money back but I don't think that's an option since the box has been opened? Quote '93 Firebird Formula V8 H/U- Kenwood eXcelon KDC-X395 Mids/Highs Amp- Hifonics ZXI80.4 Wiring-KNU RCA's, Speaker Wire, And Two Runs Of Trystar 1/0 G34 Red Top and a 180amp Ford Alternator www.youtube.com/TRTC360 Link to comment Share on other sites More sharing options...
Maebros Posted October 14, 2012 Report Share Posted October 14, 2012 RMA tell them it was DOA Quote HU: Pioneer AVH x5800BHS SP Amp: AQ 120.4 Front SP: Hertz Hsk 165 Rear SP: DD cxs 6.5 SW Amp: Crescendo BC2000d SW 2 DC level 3 12" Electrical: Stock alt for now XS D2400 XS D3400 Knukonceptz Kolossus Second skin damplifier On 8/8/2012 at 4:50 PM, Brandon15zzz said: I heard he actually graduated college with a 4.0 gpa. Seems pretty gangster. On 8/29/2012 at 12:25 AM, ILoveBass21 said: he could blow a sub powering it with a potato. Link to comment Share on other sites More sharing options...
HatersGonnaHate Posted October 14, 2012 Report Share Posted October 14, 2012 Have you emailed Sonic directly? I'd say start with that, and they'll point you in the right direction. Their customer service is top notch, so you shouldn't have anything to worry about. Quote My name is AdamThis is my Civic Build.7" Samsung Tab 2Kenwood KDC-X896Clarion EQS746Sundown X-15DC 3.5k @2ohmHatersGonnaHate's 02 Civic UBLELD Bypass for Honda Civic/Accord/FitDon's Jeep Grand Cherokee Rebuild N8ball2013 - i think you'd stick your dick in a blender if it told you it was 40 wtih two kids your age. lol srp365 - If posting were picking up bitches, I'd be going home single tonight looks like tony montana sneezed in your car. Link to comment Share on other sites More sharing options...
TRTC360 Posted October 14, 2012 Author Report Share Posted October 14, 2012 RMA tell them it was DOA what does RMA mean? Quote '93 Firebird Formula V8 H/U- Kenwood eXcelon KDC-X395 Mids/Highs Amp- Hifonics ZXI80.4 Wiring-KNU RCA's, Speaker Wire, And Two Runs Of Trystar 1/0 G34 Red Top and a 180amp Ford Alternator www.youtube.com/TRTC360 Link to comment Share on other sites More sharing options...
Maebros Posted October 14, 2012 Report Share Posted October 14, 2012 (edited) Return merchandise Authorization. http://www.sonicelectronix.com/return-procedure Edited October 14, 2012 by Maebros Quote HU: Pioneer AVH x5800BHS SP Amp: AQ 120.4 Front SP: Hertz Hsk 165 Rear SP: DD cxs 6.5 SW Amp: Crescendo BC2000d SW 2 DC level 3 12" Electrical: Stock alt for now XS D2400 XS D3400 Knukonceptz Kolossus Second skin damplifier On 8/8/2012 at 4:50 PM, Brandon15zzz said: I heard he actually graduated college with a 4.0 gpa. Seems pretty gangster. On 8/29/2012 at 12:25 AM, ILoveBass21 said: he could blow a sub powering it with a potato. Link to comment Share on other sites More sharing options...
TRTC360 Posted October 14, 2012 Author Report Share Posted October 14, 2012 Return merchandise Authorization. http://www.sonicelec...eturn-procedure what if I did a guest checkout since I wasn't using my credit card and any of my information? I just made the purchase for my brother. Quote '93 Firebird Formula V8 H/U- Kenwood eXcelon KDC-X395 Mids/Highs Amp- Hifonics ZXI80.4 Wiring-KNU RCA's, Speaker Wire, And Two Runs Of Trystar 1/0 G34 Red Top and a 180amp Ford Alternator www.youtube.com/TRTC360 Link to comment Share on other sites More sharing options...
HatersGonnaHate Posted October 14, 2012 Report Share Posted October 14, 2012 As long as you have paperwork/receipts, you'll be fine. Email Sonic and ask them what steps need to be taken. Not sure if the office is open today, but it definitely will be open tomorrow. Quote My name is AdamThis is my Civic Build.7" Samsung Tab 2Kenwood KDC-X896Clarion EQS746Sundown X-15DC 3.5k @2ohmHatersGonnaHate's 02 Civic UBLELD Bypass for Honda Civic/Accord/FitDon's Jeep Grand Cherokee Rebuild N8ball2013 - i think you'd stick your dick in a blender if it told you it was 40 wtih two kids your age. lol srp365 - If posting were picking up bitches, I'd be going home single tonight looks like tony montana sneezed in your car. Link to comment Share on other sites More sharing options...
Maebros Posted October 14, 2012 Report Share Posted October 14, 2012 you still have a reciept and an order number. so just call sonic or send them an email Returning Items Please login to your account or call 1-877-BUY-SONIC (1-877-289-7664, Monday-Friday, 7:00AM-5PM Pacific Time) to receive an RMA number. You will be required to complete our product return form which will also provide helpful instructions for your return. All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RMA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed. To locate the nearest shipping outlet, you may contact the following carriers: UPS: (800) 742-587 or http://www.ups.com FedEx: (800) 463-3339 or http://www.fedex.com USPS (Post Office): (800) 275-8777 or http://www.usps.com Remember, returned merchandise that is lost or damaged during transit is solely the shipper's responsibility (which is you when you return a product to us). It is important to save the tracking information and to properly insure all merchandise being returned to Sonic Electronix. Quote HU: Pioneer AVH x5800BHS SP Amp: AQ 120.4 Front SP: Hertz Hsk 165 Rear SP: DD cxs 6.5 SW Amp: Crescendo BC2000d SW 2 DC level 3 12" Electrical: Stock alt for now XS D2400 XS D3400 Knukonceptz Kolossus Second skin damplifier On 8/8/2012 at 4:50 PM, Brandon15zzz said: I heard he actually graduated college with a 4.0 gpa. Seems pretty gangster. On 8/29/2012 at 12:25 AM, ILoveBass21 said: he could blow a sub powering it with a potato. Link to comment Share on other sites More sharing options...
SonicHD Posted October 15, 2012 Report Share Posted October 15, 2012 Well I ordered a hifonics BRZ1700.1 from sonicelectronix about 2 weeks ago, the amp was DOA, instant protect when it's powered up, this is the 3rd time i've recommended a hifonics amp for my friends budget builds and the 3rd time it's been a bad amp, needless to say i'm tired of having issues with hifonics. How would I go about sending the amp in to hifonics or getting my money back from sonic? I would really like to get my money back but I don't think that's an option since the box has been opened? That sounds like a problem! Every order has an order number and a name and address associated with it, even if you did guest checkout. We can create an RMA (return merchandise authorization) to get you all set up to send the amplifier back to us. Since it hasn't been 30 days since the initial purchase, you are welcome to pick out any other amplifier should you choose to do so. If you'd prefer to stick with Hifonics, we can send out a replacement. I have PM'd you with more information, and I will help you get set up. Harry D. Quote 2007 Chevy Silverado Classic 5.3L w/ Brutus 1700W, NVX 4 Chan, L7 Subs, Sony Deck & Alpine Speaks Sonic Electronix Articles by Harry Donihue --> CLICK Link to comment Share on other sites More sharing options...
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