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Posted

My friend got a AQ3500 from a guy and when ups delivered it, they dropped it off at the end of his drive way, in the snow and against the damn garbage cans, 500ft from his house. So the rca jacks got broke and shit, the guy was really nice enough to just give him the money back and keep the amp.

My friend called ups claims and they came and got the amp a week later, anyway. How long does this process take for him to get the amp back or does he gotta buy it back. Not sure how this stuff works

Posted

My friend got a AQ3500 from a guy and when ups delivered it, they dropped it off at the end of his drive way, in the snow and against the damn garbage cans, 500ft from his house. So the rca jacks got broke and shit, the guy was really nice enough to just give him the money back and keep the amp.

My friend called ups claims and they came and got the amp a week later, anyway. How long does this process take for him to get the amp back or does he gotta buy it back. Not sure how this stuff works

Ive had one claim in all my time. It took some time, but hell we got the product back, with full insured coin.

It did take 11 days or so, ... with emails and pics back and forth. But fuck me... They made it right in our eyes.

Posted

Mine took weeks and I had to repeatedly call them to see what was going on. They never called me to update the case or anything

MY BUILD

1998 Ford Explorer 2dr sport

1/0 Big 3 1/0 everything

Alpine cda-9884

Crescendo CZ components

(2) Crescendo bc2000's

(2) Jolt 150ah

(2) Yellow top optimas

(1) Juicebox black cherry addition

(1) Mechman 270 avbm

miss my bc5500 and (4) 15's

You know why people are ass holes online but not in person? Because getting punched in the mouth hurts.

Posted

Oh ok, well that's good news then lol

It hasn't been 11 days tho, prob like 7

Don't they have to contact the shipper and not the receiver?

Posted

Oh ok, well that's good news then lol

It hasn't been 11 days tho, prob like 7

Don't they have to contact the shipper and not the receiver?

My shit happened this way.

Product shipped was fucked up.

Receiver had a UPS "monitor" come his way.

He said it was in fact fucked.

They paid to ship "broken shit" back to us,

and we got the claim mmmmmm.. maybe 4 days later?

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