Derrick824 Posted January 19, 2007 Report Share Posted January 19, 2007 I am currently in the middle of my first bad Ebay experience out of 100+ transactions. I bought & paid a pair of used RF HX2 12s. The seller claims one was stolen from his warehouse and we agree for him the ship me the one he has left and refund half of my money. When I receive the sub I notice that the surround is in bad shape with small cracks all the way around it, but it still works okay. I'm disappointed that its in this shape but I understand that I did by a used sub. Now I haven't received my money back yet so I email the seller and he says that its in process. The next day I get an email saying that they located a replacement sub and shipped it. I also receive the shipping notice from PayPal and a message through Ebay that says that the police recovered the stolen sub and that its been shipped to me. Now I'm very suspicious because a week after he was susposed to refund my money it was still in process and then I get two conflicting messages; one saying the located a replacement sub & another saying the police recovered the stolen sub. A week later I receive the second sub and now I'm pissed. The cone is ripped badly and the surround has a hole in it with a patch job. This is definitely not what I paid for and I'm insulted that someone would even think that I would accept something in this condition. After emailing the seller with the problem and asking for a full refund I get a response back from some supposed "rep" of the company who talks about how he hits 151db with 4 mmats sub and 2 have holes in them with patches and the subs they sent me play fine and will easily hit up to 130db. Not once did he address issuing a refund or even offer any alternative solution. He just talks jibberish and thats it. I was already pissed that they had the nerve to send me these sorry subs but now I'm irate that this fellow has the nerve to act like nothing is wrong with them and everything is okay even though I made it very clear that I did not want these subs and wanted a full refund. Tonight I filed disputes through PayPal and Ebay as well a sending the seller messages through email and Ebay Messages explaining how and why I'm so upset. I'm not sure how it will go now, but we'll see. Quote Link to comment Share on other sites More sharing options...
Derrick824 Posted January 19, 2007 Author Report Share Posted January 19, 2007 Here's a copy of the email as of now. Its backwards and starts at the bottom: From: Derrick824 Your reply completely ignores the fact that I do not want these damaged subwoofers and have asked for a full refund. There wasn't anything concerning the damaged condition of these subwoofers listed in their description and I feel these Items are received significantly not as described. I was hoping we could settle this ourselves but I'm now going to file claims with PayPal and Ebay. As a reputable company, I expect you to make right of this wrong and simply refund my money. ----- Original Message ----- From: Seller Sent: Thursday, January 18, 2007 7:08 AM Subject: Re: Fosgate HX2 hello, i am Josh one of the reps here at Fantasias and i've been handling your transaction. i can sypathize in your regard to this small issue. first we went through hell to get you these subs which have been discontinued for years and are like gold on the market. the third one was sold in 2 days. i personally have four used 1st gen. mmats subs which also are golden discontinued subs which a screrwdriver went through two. i had to patch my subs. i play competion 151db and slam my subs on daily basis and can take pics of my subs with repairs and show. the subs where tested and slammed with no prob. those subs in a tuned ported box can produce upto 130db. the only damage with those subs is the one you will cause once you professionally install in the correct application and destroy your comepition. if looks is what you need then brand new in the box subs we can offer. if slamming is what you prefer then you have the subs you need. there is no 12" sub in it's class on the market today designed like those subs except the MMats p3.0. A 3" voice coil on a 12" sub is unheard of. -------------------------------------------------------------------------------- From: Derrick824 Subject: Re: Fosgate HX2 Date: Wed, 17 Jan 2007 16:19:21 -0500 I received the second subwoofer today and I'm not sure why you even sent this one to me because it is obviously broken. The cone is torn and the surround has a hole in it with a hideous patch job. I thought the first subwoofer I received was in poor condition because of the small cracks in the surround but this one is just in ridiculous shape. I would like a full refund of my $217.95. I do not want these subwoofers in this condition. ----- Original Message ----- From: Seller Sent: Thursday, January 11, 2007 12:23 PM Subject: Fosgate HX2 Hey how are you today. One of our reps. should have contacted you with the good news. I would like to add that we also where able to aquire another HX2 sub. If you feel you need a third sub please contact us and I will offer a special price for you. Quote Link to comment Share on other sites More sharing options...
Dozier Posted January 19, 2007 Report Share Posted January 19, 2007 Man that sucks...I feel for you. Complete ignorance. Keep us posted. Quote www.AlabamaDrift.com04 Silverado in the works Link to comment Share on other sites More sharing options...
bigben210tx Posted January 19, 2007 Report Share Posted January 19, 2007 shit that would piss me off thats why i always cross my fingers when i buy online its like a box of chocolate Quote Link to comment Share on other sites More sharing options...
Amalan Posted January 19, 2007 Report Share Posted January 19, 2007 hahaha what the fuck dude these idiots are fucking retarded you want a fucking refund for the 2 shitty subs they sold you and instead their offering to give you a "special price" on a third one. since theyre so golden on the market im sure they can resale it to someone else then instantly and give you back your money Quote Link to comment Share on other sites More sharing options...
Derrick824 Posted January 19, 2007 Author Report Share Posted January 19, 2007 I'm always picky about what I buy and who I buy from on Ebay. In this case the seller has an Ebay store with excellent feedback. They weren't some random joe that just buys & sells a couple things here & there. They've only had one negative feedback ever and it was over a year ago. I noticed that the stuff they sold was flea-market-style stuff but never imagined it would be like this. The part that I would have laughed about if I wasn't so pissed was him saying that I could hit up to 130db with the subs he sent me. What a joke. I'm currently doing 145db with my two mint-condition HX2s on street music. Quote Link to comment Share on other sites More sharing options...
joey2714 Posted January 19, 2007 Report Share Posted January 19, 2007 that sucks man, were they paypal insured or anything? or maybe that doesnt apply.. good luck tho Quote play Moola.com its actually fun and free... click here to join Money games! its just games with free money! Link to comment Share on other sites More sharing options...
ChevyBoy Posted January 19, 2007 Report Share Posted January 19, 2007 whats the name so we know not to deal with them? Quote Link to comment Share on other sites More sharing options...
Pokey Posted January 19, 2007 Report Share Posted January 19, 2007 whats the name so we know not to deal with them? Josh one of the reps here at Fantasias Isn't that a strip club???....LoL. Quote Link to comment Share on other sites More sharing options...
Derrick824 Posted January 19, 2007 Author Report Share Posted January 19, 2007 Here is his response to my dispute at the bottom. My response is on top. I've now turned this into a full claim and it will be up to PayPal what happens from here. ----- Original Message ----- From: Derrick824 To: Seller Subject: Re: Fosgate HX2 I had hoped that we could work this out on our own, but my concerns were ignored and dismissed as if there wasn't even a problem. The fact is that there wasn't any information in the auction description describing these subwoofers as being cracked, ripped, torn, patched, or damaged in any way. To me that constitutes being significantly not as described. After that there isn't any way I will trust you to exchange these subs. Our business we each other is over. I'm sorry it has come to this. A full claim has been filed with PayPal. ----- Original Message ----- From: Seller To: Derrick824 Sent: Thursday, January 18, 2007 10:22 PM Subject: Re: Fosgate HX2 HELLO, THIS IS THE OWNER C. M. JAMES IT HAS COME TO MY KNOWLEDGE THAT YOU FILED A Significantly Not as Described Dispute. WE HAVE A NO REFUND POLICY. WE CAN HOWEVER MEET YOUR DEMANDS. PLEASE SEND BACK THE SUBS AND WE INSPECT AND IF NEEDED WE WILL PURCHASE FROM ROCKFORD FOSGATE OR DISTRIBUTOR IF POSSIBLE A 100% FUNCTIONAL PAIR OF HX2 SUBS FOR YOU AND SHIP FREE OF CHARGE. WE STAND 100% BEHIND FUNCTIONAL PRODUCTS. IF YOU STATE THESE SUBS ARE NOT 100% FUNTIONAL THEN WE HAVE NO CHOICE BUT TO REPLACE. WE APPOLOGIZE FOR THIS INCONVIENIENCE AND WILL HANDLE THE SITUATION WITH FULL PRIORITY. Quote Link to comment Share on other sites More sharing options...
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