Vooloco Posted October 1, 2012 Author Report Posted October 1, 2012 A week from the point of it being shipped out is the fault of UPS/USPS or whoever was handling the package. It's not in their hands once it leaves their warehouse. Scratches and such can happen during shipping in some cases as well. Post pics if you want, but if you just call them and ask about it, I am sure they will take care of it. It actually didn't leave their warehouse, the site said "shipped" and the tracking number said "didn't receive package yet". So I called them and they said they had some kind of problem and said they will ship it tomorrow, they didn't. I called again then they said they would ship it in 5 days. So within 12 days I got it. I was okay with it because I got a shirt and a $20 rebate, but never got the rebate.
Vooloco Posted October 1, 2012 Author Report Posted October 1, 2012 From what I've read here, I'll give them another chance, it seems like you guys have faith in them. Thanks for the comments!
zydrix Posted October 1, 2012 Report Posted October 1, 2012 i agree with every1 else. just get another 1. i myself cant wait to pick up a BC2000 or BC3500 from them. just depends on what way i decide to do my build My build 98 s10 2.2 3 american bass HD 15s with psi soft parts. (on there way here) atomic at-3000.1 (soon) 146.2 outlaw @39hz., bad alt an bad batt when termed (old 2 12" build) alpine 6.5s in doors infinty 4x6s in dash. clarion cz201 HU. mechman 240a H/O alt stuff i still need. SHCA 2/0 wire SHCA 1/0 to 2/0 adapters Atomic AT-3000.1 Lots of sound deadner new mids an highs, still debating on what to do. A few Deka g31 batts.
P4killer_ Posted October 1, 2012 Report Posted October 1, 2012 I had a problem with my amp.. i called.. gave him some time. They took good care of me. Its been rock solid ever since. get another one Setup: 2010 Hyundai Elantra Factory Unit via 4 chan NVX LOC Excessive Amperage "H/O" Alt Xs D3400/ Xs XP3000 Big 3. 2 Runs of +, 2 Runs of - DD M3b and 2 12" AQ HDC4s
conceptM Posted October 1, 2012 Report Posted October 1, 2012 Transport delays is not always at fault of the sender. I've had longer delays picking stuff up in stores in Europe. Woofer: 12" Phase Linear Aliante Limited Mids & highs: DLS Ultimate 5 1/4" Amp: Audison VRX 6.420 HU: Sony CDX-C90R
Vooloco Posted October 1, 2012 Author Report Posted October 1, 2012 I'm not trying to be negative, but I called about 4 times today about 2 hours apart and left a message and they still haven't got back to me. I also left a message Friday...
Vooloco Posted October 1, 2012 Author Report Posted October 1, 2012 I have an idea, would any of you be willing to call them and see if they pack up for you? This is their number: 941-257-4767
Vooloco Posted October 1, 2012 Author Report Posted October 1, 2012 NEVER MIND!!!! THEY FINALLY CALLED ME BACK!! As you can see, I'm happy
xxunderskunkxx Posted January 20, 2013 Report Posted January 20, 2013 I ordered a bc2000 off ssa because they had a black friday deal going for $325 and there was a little mix up with the shipping, took almost a week before they actually shipped it out, i had to call them to see what was going on and whoever i talked to said it was just because they sold so many of them so i can understand that but then it arrived, nothing wrong cosmetically. The next day i then power it up and instantly it goes into protect, i didnt have the sub wired to it and i plugged in the remote last. So i try powering it in my buddys truck and same thing, instantly protect mode. I called crescendo and asked what they thought it might be (they werent sure) and they told me theyd send me an RMA number and directions in an email. So i write my name on a piece of paper with my number and RMA# and needless too say ive been waiting for my amp or even any sort of response to my emails or calls since i sent it back (their RMA email also said they would respond within a week of receipt). UPS tracking said it got there on december 13th so ive now been waiting over a month just for them to contact me...and almost 2 months since i order my amp. now i understand you cant get to everyone right away but this is ridiculous and absolutely unacceptable coming from such a "well known" name.
Guest Posted January 20, 2013 Report Posted January 20, 2013 im really confused as to why you had to bump this thread.
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