Sethorama Posted November 28, 2013 Report Share Posted November 28, 2013 I need to find out who to contact on maybe getting some warranty on my subs. I bought a pair of lvl 3 12s around 3 weeks ago. When i was installing today i was pressing one of the subs with my hand down and i could hear the VC rubbing on one side. Works and plays fine but seem like a defect... currently took that sub out so its not getting played.. I bought my subs from a different person from a different site but i cant get a response.. Whats my next step? Quote Link to comment Share on other sites More sharing options...
MREYNA Posted November 28, 2013 Report Share Posted November 28, 2013 Might be tough if bought from someone not authorized,but good luck bro Quote 94 GMC ext cab 4 12" big bang 2 big bang2400.1 Mids & highs comin' soon Link to comment Share on other sites More sharing options...
Tecomah Posted November 28, 2013 Report Share Posted November 28, 2013 If the person wasn't authorized not much you can do. Can recone it probably Quote 750??! Yeah, fuck that. Fuck this website, fuck SMD, fuck Steve, fuck all of his butt buddy mods, and their couches.^ DON'T BE A DICK LIKE THIS GUY Team Subsonic Lows Link to comment Share on other sites More sharing options...
Sethorama Posted November 28, 2013 Author Report Share Posted November 28, 2013 Im sure he is authorized. Hes a DC rep. I just need answers but he hasnt responded. So i figured id post up here since i have no clue if dc has a phone number Quote Link to comment Share on other sites More sharing options...
Tecomah Posted November 28, 2013 Report Share Posted November 28, 2013 What rep ? I would pm rusty, or cj , or Jeff. They will do everything they can to help you Quote 750??! Yeah, fuck that. Fuck this website, fuck SMD, fuck Steve, fuck all of his butt buddy mods, and their couches.^ DON'T BE A DICK LIKE THIS GUY Team Subsonic Lows Link to comment Share on other sites More sharing options...
Sethorama Posted November 28, 2013 Author Report Share Posted November 28, 2013 (edited) What rep ? I would pm rusty, or cj , or Jeff. They will do everything they can to help you mylows10 @ caraudio.com Im currently bassless without is reason im asking Maybe one of them can chime in since this is their section of the forum. Edited November 28, 2013 by Sethorama Quote Link to comment Share on other sites More sharing options...
CJ18 Posted November 28, 2013 Report Share Posted November 28, 2013 If you bought them from Jim, he will need to handle the warranty issue for you. If you think that is is a warranty issue, you can also fill out the Repair Form http://www.dcaudio.us/warranty.html and send it in. For future purchases, please let myself or Jeff help you, we are not going to disappear on you after the sale, we are here to help. Quote Link to comment Share on other sites More sharing options...
pa-pa-platypus Posted November 28, 2013 Report Share Posted November 28, 2013 are you sure you pressed squarely on the cone? if the sub plays fine im wondering if you didn't press at a bit of an angle and just rubbed the coil slightly Quote This isn't teeball. YOU DO NOT GET A TROPHY JUST BECAUSE YOU SHOW UP. Put the work in and then maybe get the respect when it has been earned 151.6 with single 12 at 41 hz 153.2 with 2 12's at 43 hz power: dd m4 Link to comment Share on other sites More sharing options...
Sethorama Posted November 28, 2013 Author Report Share Posted November 28, 2013 If you bought them from Jim, he will need to handle the warranty issue for you. If you think that is is a warranty issue, you can also fill out the Repair Form http://www.dcaudio.us/warranty.html and send it in. For future purchases, please let myself or Jeff help you, we are not going to disappear on you after the sale, we are here to help. Thanks ill wait on his reply. but i do believe it will be a warranty repair... Its obviously a defect as my other one doesn't do it.. And my next one i will.. are you sure you pressed squarely on the cone? if the sub plays fine im wondering if you didn't press at a bit of an angle and just rubbed the coil slightly Its only on one side of the sub. you can hear and feel it when pressing on the side only. your can press it squarely and it doesn't do it. You can also tap the dust cap on the end and it also sounds different. that's how i actually first noticed it so i got a second opinion on it. It may play fine now but id rather not have it go out a month or year from now.. Quote Link to comment Share on other sites More sharing options...
Miguels Posted November 28, 2013 Report Share Posted November 28, 2013 are you sure you pressed squarely on the cone? if the sub plays fine im wondering if you didn't press at a bit of an angle and just rubbed the coil slightly if you dont hear any rubbing while playing then you might have not pressed the cone evenly. try doing it again but make sure your press down on it evenly Quote my logshttp://www.stevemead...-my-new-set-up/my blow through loghttp://www.stevemead...future-updates/ 96 ss http://www.stevemeadedesigns.com/board/topic/164094-96-impala-ss-build/ Link to comment Share on other sites More sharing options...
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