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Kenwood 617dvd Problems


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Posted

I bought it from best buy in april, got it real cheap, like $300 brand new because its a last years model..

Went to advance auto parts to buy new ball joints for my car, when I got there it was working, when I left I just get a error on my screen saying no connection confirm wires or some crap.

All wires are connected nothing has changed since I got to adcavance and left, Tried reseting the deck, tried hooking directly to the battery. No go.

So I got no idea what else to try but pull it out and give it another bench, and then put it in the box if it fails.

I didnt get the extended warrenty, but Im pretty sure there is a one year warrenty on it I hope.

Any suggustions?

 

 

Posted

they are gonna send it out for repair

THERE IS NO BUILD LOG!

1998 Chevy Silverado ext cab

Alpine CDA-9887

4 Team Fi 15s

2 Ampere Audio TFE 8.0

2 Ampere Audio 150.4

3 Digital Designs CS6.5 component sets

Dual Mechman 370XP Elite alternators inbound!

8 XS Power d3400

6 XS power d680

Second Skin

Stinger

Tsunami Wiring

Sky High

A Real Voltmeter not a piece of shit stinger.

Posted

so they told me and it cost $67.00 for shipping!

I told mr geeksquad it dont cost that much to ship the item in that small of a box weighing less then 10 pounds, when I can ship a 18 inch sub that weighs 80 pounds for $36.00.

Im calling kenwood tomorrow...

Perfect timing tho.. Finals around the corner, and no headunit!! go me!

 

 

  • 2 weeks later...
Posted

well I shipped it out thursday oct 9th. Shipping was $13, not no where near what bestbuy wanted to ship it out..

Kenwood repair got it last monday, I woke up with a missed package drop off from ups on thursday evening.

Called ups picked it up there, got it installed tonight, works fine again.

Was impressed in only 7 days to turn it around and get it back out the door to me.

 

 

Posted
well I shipped it out thursday oct 9th. Shipping was $13, not no where near what bestbuy wanted to ship it out..

Kenwood repair got it last monday, I woke up with a missed package drop off from ups on thursday evening.

Called ups picked it up there, got it installed tonight, works fine again.

Was impressed in only 7 days to turn it around and get it back out the door to me.

Kenwood is amazing on return time. We are in michigan and the service center we send to is in cali... most the time we have a 5-7day turn around time. By far the best out of all the brands we carry.

-Installer for Duke's Car Stereo

2000 Pontiac Grand Prix - Ported Eaton M90 S/C, 3.5" pulley, XS Power Headers, 1.9 Rockers, FWI, Poly Motor Mounts, Custom Tune.

RF T1000-1bdCP and T400-4

Boston Acoustics SPG 555

Kenwood eXcelon 995

RF Punch 6.5" components and MB Quart Premium 6x9"s

Powermaster Alternator, YellowTop D34, Vmax CT1000

Posted

Apple is fast too. I had a defective iPhone 3G 16GB, they overnighted me a box, I sent it back overnight at their cost, they had it one day, overnighted me a new phone all in 3 days! at no expense to me!!!!!

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