sundownz

Sundown Fans, We have updated our warranty policy to better serve our customers. We already have DOUBLE the warranty period of most car audio companies (2 years vs. 1 year) but we wanted to make it even better. I will copy the entire new warranty text into this post but these are the highlights: 1) ANY return will issued a prepaid FedEx label billed to our account. 2) This means warranty AND non-warranty returns. 3) If your items is *COVERED* by your 2-year warranty you are liable for ZERO shipping costs -- we cover it BOTH ways now. 4) If your item is *NOT COVERED* you still pay shipping both ways BUT you get to take advantage of OUR shipping discount rather than paying retail shipping prices to get your item to us. This can be a huge savings... seeing the ridiculous retail rates on return packages sent in to us really drove me to this idea. 5) I have further spelled out our "5-Year Discounted Replacement" plan. It seems not many people know about this feature of our warranty. I suggest taking a look. Basically... any time you go through an RMA with us you have the chance to upgrade and/or change to another item if it better suits your needs. If you are a customer we want to keep you a customer! ------------------------- NEW FULL WARRANTY TEXT ------------------------- 2 Year Limited Warranty Updated February 2017 AMPLIFIER WARRANTY INFORMATION: Your new Sundown Audio amplifier is covered by a 2-Year limited warranty if purchased from an authorized Sundown Audio dealer. This warranty does not cover improper installation, accidental damage, misuse, abuse, improper wiring, operation of unit outside of listed specifications, or any product that has been modified or repaired by anyone other than Sundown Audio. Your warranty covers defects in materials and/or workmanship ONLY and is not an insurance policy. The warranty only covers the original owner of the amplifier. All warranty returns must be accompanied by the original sales invoice or receipt. You must contact us to request an RMA number prior to sending any returns via the RMA request form on our web-site. During the RMA number process we will generate a pre-paid FedEx label for your return. If your amplifier is covered under warranty shipping both ways will be at no cost to you – if your amplifier is replaced/repaired outside of warranty or if no defect is found and your product must be return to you shipping both ways will be billed to you. At the sole discretion of Sundown Audio your amplifier will be either repaired or replaced when it is being covered under warranty. In the event of shipping damage due to improper packaging on products being returned to Sundown Audio the customer is liable for the cost of all damages, necessary repairs, or replacement. Be sure to properly pack your return! Sundown Audio also offers a 5-Year “discounted replacement” policy on all of our amplifiers. We are so certain of the quality of our equipment that even if you are at fault for causing damage to your amplifier we will offer you a new unit at a reduced cost for a full 5-years from your purchase date. Contact us via our RMA form to take advantage of this offer. This offer applies only to the original purchaser of the unit and is not transferable. As is the case with standard warranty claims the return must be sent with a copy of the original invoice or receipt. In no event will Sundown Audio be liable for incidental, consequential, or other damages resulting from the use of this product, this includes but is not limited to, damage of hearing, property or person, damage based upon inconvenience or on loss of use of the product, and to the extent permitted by law, damages for personal injury. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. This warranty applies only to products sold and used in the United States of America. In all other countries please contact your local distributor. SUBWOOFER / LOUDSPEAKER WARRANTY INFORMATION: Your new Sundown Audio subwoofer is covered by a 2-Year limited warranty if purchased from an authorized Sundown Audio dealer. This warranty does not cover improper installation, accidental damage, misuse, abuse, improper wiring, operation of unit outside of listed specifications, or any product that has been modified or repaired by anyone other than Sundown Audio. This warranty also does not cover burnt voice coils or other damage from excessive power, improper installation, improper enclosure, etc. Your warranty covers defects in materials and/or workmanship ONLY and is not an insurance policy. Warranty on subwoofers and loudspeakers only applies to the original owner of the product. All warranty returns must be accompanied by the original sales invoice or receipt. You must contact us to request an RMA number prior to sending any returns via the RMA request form on our web-site. During the RMA number process we will generate a pre-paid FedEx label for your return. If your speaker is covered under warranty shipping both ways will be at no cost to you – if your speaker is replaced/repaired outside of warranty or if no defect is found and your product must be return to you shipping both ways will be billed to you. At the sole discretion of Sundown Audio your speaker will be either repaired or replaced when it is being covered under warranty. In the event of shipping damage due to improper packaging on products being returned to Sundown Audio the customer is liable for the cost of all damages, necessary repairs, or replacement. Be sure to properly pack your return! Sundown Audio also offers a 5-Year “discounted replacement” policy on all of our speakers. We are so certain of the quality of our equipment that even if you are at fault for causing damage to your speaker we will offer you a new unit at a reduced cost for a full 5-years from your purchase date. Contact us via our RMA form to take advantage of this offer. This offer applies only to the original purchaser of the unit and is not transferable. As is the case with standard warranty claims the return must be sent with a copy of the original invoice or receipt. In no event will Sundown Audio be liable for incidental, consequential, or other damages resulting from the use of this product, this includes but is not limited to, damage of hearing, property or person, damage based upon inconvenience or on loss of use of the product, and to the extent permitted by law, damages for personal injury. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. This warranty applies to products sold and used in the United States of America. In all other countries please contact your local distributor. ---------- During any RMA process (warranty or non-warranty) we will offer the customer an opportunity to upgrade and/or exchange to a different model. This is part of the 5-Year “discounted replacement” plan – meaning it is not limited to exchanging for the same product. Depending on what exchange is taking place there may be additional charges. These charges can be calculated by our RMA staff after we receive your return. This is yet another way that Sundown Audio is determined to ensure the satisfaction of our customers!

Can't wait to see what you do with them, Steve =)

Made a quick video last week. Also my first test on my new camcorder high-speed mode. The woofers motion looks alot more like real life.

MODEL -- RE-CONE Price -- FRAME Price X-6.5SW -- $40.00 -- NA (Frame Not Available) ** Single 4 ohm Coil ** v.2 soft parts -- fits v.1 or v.2 models X-8 -- $55.00 -- $15.00 (D2 or D4 coil) ** Options from other X series do not apply ** We can add an additional spider layer for $10 extra EACH layer. X v.1 / v.2 Pricing is the Same -- We do need to know which one you have, though: * We will by DEFAULT use the Mega-Roll v.2 & Brown Spider if you do not specify (v.2 Spec). X-10 -- $115.00 -- $42.00 X-12 -- $120.00 -- $48.00 X-15 -- $130.00 -- $72.00 X-18 (6-Spoke) -- $140.00 -- $50.00 X-18 (New Frame) -- $150.00 -- $95.00 (**) * 18" Use the Standard 6-Spoke Frame w/ a 257mm Spider Adapter; the $50 frame price includes this adapter * D2 and D4 Coils Available (CCAW Round Wire) * Add $20.00 for NS v.3 coil option (D1 or D2) * Any X Series (v.1 or v.2) equipped with the Mega-Roll v.2 surround will use a softer spider of 3-layers that is light brownish in color. ** Any X-18 built with the new 18" frame ALSO gets an automatic upgrade to NS v.3 coil. For the Z v.4 we need to know Rev.1 or Rev.2 spec soft parts (Rev.1 has original Mega-Roll / Yellow Spider -- Rev.2 has Mega-Roll v.2 / Black Spider) -- Pricing is the same : * We will by DEFAULT use the Mega-Roll v.2 & Black Spider if you do not specify. Z v.4 or v.5 10 -- $125.00 -- $42.00 Z v.4 or v.5 12 -- $130.00 -- $48.00 Z v.4 or v.5 15 -- $140.00 -- $72.00 Z v.4 18 (6-Spoke) -- $150.00 -- $50.00 Z v.4 or v.5 18 (New Frame) -- $160.00 -- $95.00 * 18" Use the Standard 6-Spoke Frame w/ a 257mm Spider Adapter; the $50 frame price includes this adapter * D1 and D2 Coils Available * Softer X Spider Available - NO EXTRA CHARGE * Add $10.00 for NS v.3 RED Spider * Add $20.00 for NS v.2 Coil (v.3 does NOT work) * Any Z v.4 series (Rev.1 or Rev.2) equipped with the Mega-Roll v.2 surround will use a softer spider of 4-layers that is black in color. Originally the NS v.3 had the Mega-Roll v.1 & Red Spider -- that is no longer default. * All NS v.3 drop-ins will default to Mega-Roll v.2 & Red Spider if you do not specify -- we need you to SPECIFY if you want the old Mega-Roll v.1 surround. STOCK CONFIGURATION NS v.3 10 -- $135.00 -- $42.00 NS v.3 12 -- $140.00 -- $48.00 NS v.3 15 -- $150.00 -- $72.00 NS v.3 18 (New Frame) -- $170 -- $95.00 * D1 or D2 Coils Available * Softer X or Z v.4 spiders available -- NO EXTRA CHARGE * The standard Red spider pack is used for any NS v.3 with Mega-Roll v.1 or v.2 surround. ---------- TEAM 12" -- $170.00 --$48.00 TEAM 15" -- $180.00 -- $72.00 TEAM 18" -- $215.00 -- $95.00 ** Dual 1.4 , 0.7 , and 0.5 DCR Coils Available ** Built stock with Mega-Roll v.2 surround and 4-layer black linear spider pack ---------- ALL NEW PLATFORM SUBS : ** SPL Cone/Surround Option = $0.00 Extra for 10/12/15/18 (18" on 6-spoke) ** SPL Cone/Surround Option = $10.00 Extra for 18" on New Frame ** SPL Surround is MUCH stiffer - we suggest a black or brown spider. ** SPL Spider Option = $20.00 Extra for 3-layer (standard) ** Add $10.00 for each additional spider layer ** The spider OD will be reduced to the next smaller size (12s get 8 3/8", 15s get 9.25", and 18s get 9.25") when using 3 or more layers. ** The 10” models can only be made with up to 2-layers of the 8 3/8” SPL spider pack. *** NEW : You can add a CARBON FIBER dust cap for $60.00 additional on ANY new platform drop-in kit. It will come blank without a logo.

MAJOR UPDATE (11-3-16): Nearly all pricing has changed. Also as of THIS MONTH our drop-in lead time has been reduced to 1-2 weeks on average for STOCK kits. Customized kits may be longer. ---------- To order a STOCK drop-in e-mail [email protected] To order a CUSTOM drop-in e-mail [email protected] To reduce back-and-forth e-mails ALWAYS include the following : 1) What you are ordering -- Model, Coil Configuration, Etc. 2) If you already have a basket or not; please check below for any special notes. 3) If you need ANY custom options please specify up front. 4) !!! YOUR ADDRESS AND NAME !!! 5) A picture of what you have goes a long way to be SURE we are talking about the same thing. 6) When you send payment include ALL details of your drop-in on the notes(model, size, coil configuration, options, etc) IT WILL TAKE, ON AVERAGE, 1-2 weeks for a built item like a drop-in to be completed. It may take longer depending on how busy our build department is and/or if all of the parts are currently in stock -- please keep this in mind. Updates will NOT be sent along the way -- an update will occur when the product is shipped. You can e-mail us to check on the status, although, an exact completion time may not be available you make sure we received payment & it's in the works. ---------- WE CANNOT WARRANTY DIY RE-CONE ASSEMBLY ISSUES. If you are not 100% sure about re-coning the driver yourself SEND IT IN to us. We can ONLY stand behind labor that we perform. Manufacturing defects in the kit itself are of course our responsibility but installation is 100% the customer responsibility. MAKE SURE to check your re-cone BEFORE installing it for complete accuracy. This includes using a DMM to make sure you received the correct voice coil configuration. As this is a DIY process everyone performing a drop-in should have access to a multi-meter. If there is a mistake on the kit we need to know BEFORE you glue it all in place!!! Once the kit is glued into place we will not be be liable for any errors in it's construction. CHECK IT OVER FIRST. If it is not correct we will issue a call tag for it and build you the correct kit for you ASAP. Also... any CHANGES to a drop-in order must be done in the form of a new order so that ALL of your details are IN WRITING on the payment slip from Paypal. There will be absolutely NO changes to drop-in orders on the phone! All changes & drop-in orders must be in writing. ---------- This thread over-rides any prior quotes or costs. These prices are the same for everyone; Team, dealer, customer, etc. All costs + SH charges. ---------- KITS DO NOT include shims or glue. White paper trimmed / stacked to spec works perfectly for shimming -- use enough where it is snug but not so tight you can barely get the coil in the gap. For glue we suggest Loc-Tite 5-minute epoxy with mixing tubes to glue the spider to the frame (MAKE SURE to sand it first) and we suggest E6000 for the surround* and dust cap (sand frame for surround and rough up the glue surface of the dust cap with sand paper as well). These can be purchased online (click the links above) or at most hardware stores. Surface preparation is key for adhesion -- we also suggest cleaning the surround glue surface with rubbing alcohol, ESPECIALLY, on any "new platform" drop-in kits (Mega-Roll Surround or New SPL Surround). This is *critical* for proper adhesion. After you have thoroughly cleaned the surround glue surface make sure to let it FULLY dry before gluing it down. MANY kits DO NOT include the solder tabs that attach to the terminals; these should be RE-USED. If you require new tabs you will need to request them and there will be a charge for them. * -- Note on Mega-Roll v.1/v.2 Surrounds... clear E-6000 is not a great choice for these specific surrounds (it works great on any other surround we produce). We suggest either Epoxy (the same Loc-Tite product will work) or BLACK E-6000. ---------- The frame price comes with gasket and terminals -- but if you need any plastic spacers those are extra and you must request them. ---------- MODEL -- RE-CONE Price -- FRAME Price E8 v.3 / v.4 / v.5 -- $36.00 -- NA * D2 / D4 Available * Specify v.3, v.4, or v.5 E-10 v.1 or v.2 -- $38 -- $10 E-12 v.1 or v.2 -- $40 -- $10 E-15 v.1 or v.2 -- $44 -- $10 * D2 / D4 Available * Specify v.1 or v.2 E-10 v.3 -- $40.00 -- $10 E-12 v.3 -- $43.00 -- $10 E-15 v.3 -- $46.00 -- $10 * D2 / D4 Available !!!FOR SA-8 KITS SEE THIS THREAD TO DETERMINE WHAT MODEL YOU HAVE. WE MUST HAVE THIS INFO TO MAKE THE CORRECT KIT!!! SA-8 v.1 or v1.5 -- $40.00 -- $10.00 * MUST SPECIFY v.1 or v1.5 when ordering !!! * D2 / D4 available Stock SA-8 v.2 (or v.3) -- $50.00 -- $15.00 * MUST SPECIFY v.2 or v.3 when ordering. * D2 / D4 available SD-2 8 -- $50 -- $15.00 * D2 or D4 * You CANNOT change the impedance of your SD-2 8" -- you must order the same coil as it originally had; the D2 and D4 gaps are different. SD-2 10 -- $60.00 -- $15.00 SD-2 12 -- $60.00 -- $18.00 * D2 / D4 available SD-3 10 -- $60.00 -- $20.00 SD-3 12 -- $60.00 -- $25.00 * D2 / D4 available * You CANNOT change the impedance of your SD-3 series -- you must order the same coil as it originally had; the D2 and D4 gaps are different. SA-10 -- $60.00 -- $15.00 SA-12 -- $60.00 -- $18.00 SA-15 -- $65.00 -- $21.00 SA-18 -- $80.00 -- $40.00 * D2 / D4 Available SA-Ultra 12" -- $70.00 -- $18.00 ** D2 / D4 Available NSv1 12 -- $135.00 -- $25.00 NSv1 15 -- $140.00 -- $30.00 NSv1 18 -- $150.00 -- $40.00 * 3 Layer Spider Pack Stock * New Style Spiders Available @ No Extra Cost (Black 4-Layer) * Yellow, New Style, 5-Layer Pack Available @ $10 Extra (15s and 18s Only) * Red, New Style, 6-Layer Pack Available @ $20 Extra (15s and 18s Only) * D1 / D2 Available NSv2 12 -- $140.00 -- $25.00 NSv2 15 -- $145.00 -- $30.00 NSv2 18 -- $155.00 -- $40.00 * 3 Layer Spider Pack Stock * New Style Spiders Available @ No Extra Cost (Black 4-Layer) * Yellow, New Style, 5-Layer Pack Available @ $10 Extra (15s and 18s Only) * Red, New Style, 6-Layer Pack Available @ $20 Extra (15s and 18s Only) * D1 / D2 Available Zv2 12 -- $100.00 -- $25.00 Zv2 15 -- $105.00 -- $30.00 Zv2 18 -- $115.00 -- $40.00 * Copper or Aluminum Coils Available * Z v.3 Spider Pack Is Standard * MUST USE Z v.3 Plastic SPACER * D1 / D2 Available Z v.3 12" -- $110.00 -- $25.00 Z v.3 15" -- $120.00 -- $30.00 Z v.3 18" -- $130.00 -- $40.00 * D1 / D2 Available * Add $10 for Z v.4 Spider Pack (15s and 18s Only) * NS v.3 Spider Pack Add $20 (Red Pack) for 15s and 18s only * The 10/12 models use a different coil than the 15/18 models ---------- IMPORTANT NOTE : YOU MUST USE OUR NEWEST 12-spoke 15" FRAMES TO USE THE Z v.3, v.4, X OR NS v.3 SPIDER PACKS !!!! They are 213mm spiders and require a modified top landing. The other spiders for 10/12 and the 18 are compatible with any 12-spoke / 6-spoke that I am aware of.

I can't say for sure the power I had on it -- I simply turned it up until it wouldn't go any more. The amp on tap was an SAZ-3500D v.2 @ 1 ohm That all being said IMO the rating is conservative just like our other ratings.

** Uploaded a video on it. https://www.facebook.com/sundownusa/photos/?tab=album&album_id=1099391830116287 ** Facebook Album with more information as well.

We do not cover stupidity or abuse on blown subwoofers. The warranty covers defects in materials and workmanship. In cases of abuse a re-cone fee is charged -- and usually a brand new woofer is sent out. That being said... our products are rated such that if you do BLOW one you probably aren't running it anywhere near the rating and/or in anything resembling the correct enclosure. This is my favorite analogy... if you go buy a new Ferrari and crash it into a wall -- should you be covered by warranty ? No... that is what insurance is for. A warranty IS NOT an insurance policy.

https://www.youtube.com/watch?v=JO-_ivt9owI

PS : Although your post doesn't seem to indicate who you are -- I do see two Z v.5 12s for an RMA exchange for someone in NC that are in process right now. I assume that's you ;-)

It will take some time to build all the Z v.5s that have been ordered. If you ordered them they'll be built as soon as possible -- there are a few giant distributor orders that pre-date pretty much any small orders.

We've been shipping them in Rev.3 for quite some time (in the 12" size). Since before the start of 2016... so I'd say pretty much everyone has them by now. Just call your dealer & confirm. Says right on the box.

The official RMS rating will remain un-changed at this time. The coil IS the same as we use in the NS v.3 series, though, so thermal power handling is a good bit higher. Mechanically... same suspension as Z v.4 so I have not altered my official rating as of yet.

Our container is in port on the east coast with the RCAs =) So I am assuming we'll get it next week.

Massive audio,SPL Dynamics and Magnus audio and a lot of others. Those boards are very similar, although, I haven't yet seen this *exact* board in usage. The primary difference being this one has a massive cap bank compared to most other similar designs.

For those following CAB we also sold the SA-Ultra design to them ; they'll be bringing it out this year in 12s with a few small tweaks (12-spoke frame and some small mods to the motor) & US assembly with US coils.

Very exciting indeed =)

https://www.facebook.com/sundownusa/videos/930389930349812/ 152.7 dB 30-second music average today

https://www.facebook.com/sundownusa/videos/vb.114478905274256/929996937055778/?type=2&theater * Peak SPL testing -- we got 155.3 with four of them on video and as high as 155.6 in testing earlier. https://www.facebook.com/sundownusa/videos/vb.114478905274256/929998670388938/?type=2&theater * 149.9 Bass Race run averaging around rated power per driver (peaks up to ~50% above rated). ---------- We want to dump more power on them for burps when we get more 7500s back in stock... and also plan to do a "maximum" 30-second music run as well (Bass Boxing Style). I am super pleased... these are getting very close to an SA series :thumbsup:

The easiest difference to discern is that the Z v.4 motor has 2x the steel plate thickness for the top & back plates.

Yep this is all correct information. ----- Not sure how many folks noticed we did release our "NEO-SPL" driver in the 4Q of 2015 : https://www.facebook.com/media/set/?set=a.897828580272614.1073741877.114478905274256&type=3 The NEO-SPL is currently on v.1 & will be for the first ~100 or so units while I work on the v.2 version. ----- For the time being I am not changing the Z v.5 power rating from 2000-watts... although; it runs the same coil as the NS v.3 now. ----- The NS v.4 is in the works. I have the final production run of NS v.3 motors coming in shortly... this will make the last of them! In total the NS v.3 will have 3x the number of units on the market as any prior NS woofer so it was a great success... I am going for the redesign as the Z v.5 will push in closer to NS v.3 territory. ----- The TEAM Neo is being made first & foremost to reduce weight. Since the goal is simply to have the *same* flux (and hence BL) as the current TEAM model we don't need to use crazy amounts of Neo... therefore the goal is to keep pricing very similar to the current TEAM woofer but at ~1/2 the weight. I have also worked in a few cooling upgrades & distortion reduction upgrades. ----- The E v.3 series 10/12/15 models also step up to a 2.5" coil compared to a 2" coil from prior generations -- they are BEASTS for the cost. ----- Another item... the LCS-12 will be surfacing in 2016... this will be our $79 retail woofer. https://www.facebook.com/media/set/?set=a.897822013606604.1073741876.114478905274256&type=3 ----- There will be more... I suggest tuning in to our Facebook page =)

The truth on box design is that there is always a very good range of tuning that works. Our Sketchup box designs are all tuned to ~35 Hz but a tuning ranging a few Hz either way is completely fine based on your taste for a hair more low-end or a hair more top-end.

Yes -- 15" depth.

This is available until midnight tonight.

All authorized online & local dealers have been invited to participate. I'm sharing on the forums today as it's the last day -- been running since Friday! Here is a quick link to the Black Friday / Cyber-Monday dealers over at WoofersEtc.com : Black Friday & Cyber Monday Weekend Sale