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Who is at fault?!?!


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I'm a little frustrated at all this, and I'm curious to weather I'm in the position to say something. I don't want to put anyone on blast but as a lot of ya'll know I own a DC 7.5k. Now Rusty and Jeff took care of me threw all of my issues and I love the customer service.

So, my amp took a shit on me. To be exact one of the RCA's legs came off the board and ARC said something else was wrong. Tough tits. Contacted Rusty and he had me send it to ARC. I did my research and those dudes don't have a pretty rep. But I trusted Rusty. Took about 3 weeks. Got the amp back; and check this shit out. THE AMP WAS PACKAGE WITH TOWELS AND SHIT! WTF?!?! That's how I shipped it to him. I don't have the proper packaging materials but I was hoping ARC would.

So I hooked it up and it hummed like a mother F*cker. I was doing 40HZ constantly. I payed 80 bucks to ship it and got a amp back in worst condition. GREAT!

So I took the amp to a repair shop out here in LA and they knew what they were doing! They laughed at the previous work. Took one day and another 160 bucks and my amp was working FINALLY!!!! And I have been beating for 2 days straight all day long! NO PROBLEM.

My question is should I ask for the 80 bucks I payed to ship it. Or is that out of place? I also got most of this on video. GOOD TIMES HAHA!

1998 Subaru Forester S

DC 7.5K And DC 175.4

270XP DC Alternator

One XS 5100R

Three XS Power XP3000

All XS Power Wire

Two SMD 18's

I ONLY POUND BLOCKS AND PUSSY

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From what it sounds like, Arc didn't fix it. I don't think they would refund you, but I would have asked them to pay the charges to get it sent back and fixed properly. But it sounds like you already did that, so I'm not sure what the approach would be.

Sucks to hear you got screwed on this though :(

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I'm a little frustrated at all this, and I'm curious to weather I'm in the position to say something. I don't want to put anyone on blast but as a lot of ya'll know I own a DC 7.5k. Now Rusty and Jeff took care of me threw all of my issues and I love the customer service.

So, my amp took a shit on me. To be exact one of the RCA's legs came off the board and ARC said something else was wrong. Tough tits. Contacted Rusty and he had me send it to ARC. I did my research and those dudes don't have a pretty rep. But I trusted Rusty. Took about 3 weeks. Got the amp back; and check this shit out. THE AMP WAS PACKAGE WITH TOWELS AND SHIT! WTF?!?! That's how I shipped it to him. I don't have the proper packaging materials but I was hoping ARC would.

So I hooked it up and it hummed like a mother F*cker. I was doing 40HZ constantly. I payed 80 bucks to ship it and got a amp back in worst condition. GREAT!

So I took the amp to a repair shop out here in LA and they knew what they were doing! They laughed at the previous work. Took one day and another 160 bucks and my amp was working FINALLY!!!! And I have been beating for 2 days straight all day long! NO PROBLEM.

My question is should I ask for the 80 bucks I payed to ship it. Or is that out of place? I also got most of this on video. GOOD TIMES HAHA!

That's a tough one :/ shitty position for yeah, hope you can gain some calrity on this subject. Also if you didn't know already, you have a triple topic going with this.

On 11/20/2012 at 8:54 PM, AMI CUSTOMS said:

Turned mine up today at a light, guy next to me his steering wheel started moving and he looked over at me like I was a magician lol.

On 5/9/2012 at 8:45 PM, skittlesRgood said:

fuck the plating. look at what the main metal used is. you could buy unicorn blood plated terminals but if its just covering up dog shit, whats the point

On 4/10/2013 at 12:26 PM, mrd6 said:

I'll admit, half way through sanding that fiberglass in the rain and cold while I was all itchy I was definitely starting to question why i was doing this haha

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Mind clarifying on shipping too? How did you send the amp? How did you receive it?

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I sent the amp back in all original packaging but without the styrofoam pieces but instead with towels and it was secure. But I would expect a "professional" to package it right.

1998 Subaru Forester S

DC 7.5K And DC 175.4

270XP DC Alternator

One XS 5100R

Three XS Power XP3000

All XS Power Wire

Two SMD 18's

I ONLY POUND BLOCKS AND PUSSY

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