Crescendo customer service

[03 Xtreme Fosgate]

Look at the Rockford T2652-S frequency response 55Hz - 22kHz or the skar PAX-6.5 Frequency Range : 65-10K Hz

Actually I just bought the T2652-S but not planning on using them for midbass so much more or less got them for higher mid levels and to be loud.,I wanted something more like a dedicated midbass woofer,reason I'm going with the DD W6.5's

Well your good man, lol just sell those pwx and do take your business back to crescendo

I don't have any PWX's,gave up on them in Jan and cancelled my order.

[CW06Silvy]

I could deal with little higher prices if it meant they would actually have the product and could respond to email/VM messages left

Agreed, Thats why I went with SSA for my woofers.. I knew that there was no price differences between purchasing points and when my subs failed to ship right away not only did the customer service department answer right back, but Mark La Fountain (president) sent an email explaining to me exactly where MY 6 15" drivers were. There was no delay, no shadiness on prices, just good business.

[iwannabeloud]

Look at the Rockford T2652-S frequency response 55Hz - 22kHz or the skar PAX-6.5 Frequency Range : 65-10K Hz

Actually I just bought the T2652-S but not planning on using them for midbass so much more or less got them for higher mid levels and to be loud.,I wanted something more like a dedicated midbass woofer,reason I'm going with the DD W6.5's

Well your good man, lol just sell those pwx and do take your business back to crescendo

I don't have any PWX's,gave up on them in Jan and cancelled my order.

Problem solved.

[03 Xtreme Fosgate]

Look at the Rockford T2652-S frequency response 55Hz - 22kHz or the skar PAX-6.5 Frequency Range : 65-10K Hz

http://www.sonicelectronix.com/item_22595_Rockford-Fosgate-T2652-S.html almost $200 bucks

http://cart.skaraudio.com/skar-audio-pax-6-5-pro-audio-speaker $150...

I could deal with little higher prices if it meant they would actually have the product and could respond to email/VM messages left

So now those are to high, but wait, they have the customer service you desire.

this is like talking to a brick wall,no matter what their prices are they should still have some kind of CS. If they can't manage that then they need to close the fucking doors

[Carbon]

Agree 100% ^

[iwannabeloud]

Look at the Rockford T2652-S frequency response 55Hz - 22kHz or the skar PAX-6.5 Frequency Range : 65-10K Hz

http://www.sonicelectronix.com/item_22595_Rockford-Fosgate-T2652-S.html almost $200 bucks

http://cart.skaraudio.com/skar-audio-pax-6-5-pro-audio-speaker $150...

>I could deal with little higher prices if it meant they would actually have the product and could respond to email/VM messages le

ftlockquote>

So now those are to high, but wait, they have the customer service you desire.

this is like talking to a brick wall,no matter what their prices are they should still have some kind of CS. If they can't manage that then they need to close the fucking doors

They do have customer service. To my knowledge they don't the have the pwx's and they are still in transit. You said your self, "They had a date for mid Dec back at the beginning of Dec. then it moved up to mid Jan and just keeps going up". They were putting the info out out them, so they were updating you with the new date. Is that not customer service?

Please can you tell me specifically what you think they should do?

[TeamHT]

So it's not that crescendo didn't just ignore people...I haven't checked the website but if they've been updating it with the wait times then that seems to alleviate all the problems of no customer service. To me, it looks like they've tried notifying everyone of the wait times. If the email wasn't received maybe they put it on the website to help notify everyone.

[iwannabeloud]

Agree 100% ^

[Carbon]

original?

[TeamHT]

Pointless ^