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Hi,

 

i own a SMD AD-1 Amp Dyno a year but now the distortion LED is always on.

no matter if I have connected a power amplifier or not.
No matter if the power amplifier is switched on or not.
And even if no cable is connected at all, the LED lights up.

Is there anything I can do here?

 

Thanks

Christian 

 

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On 8/23/2019 at 8:44 AM, ChristianB said:

I Mailed juan a week and to [email protected] two days ago...no reply 

 

any idea to contact them ?

 

 

thanks 

Hi Christian, tell me more about what happened please. 

1.  I see that it is about a year old, has it been working fine until now?  

2.  Did you change anything about your bench setup?  Like power supply to AD-1?

3.  Have you tried running the AD-1 on 12V battery power alone (no chargers or power supplies)?
 

Thanks!

Tony

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On 8/23/2019 at 8:44 AM, ChristianB said:

I Mailed juan a week and to [email protected] two days ago...no reply 

 

any idea to contact them ?

 

 

thanks 

just an FYI: Tony, Juan and myself were probably all in Dallas in when you emailed...and Juan came home to a family tragedy which caused him to have to leave the country for a little bit.  Of course we will get your AD-1 working.  Not sure why you tried to file a paypal dispute for the cost of the AD-1 yesterday though.  You should know we back our products 1000%.  Anyhow, Tony is here and i am sure you can continue this via email with them and get it squared away.

 

 

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Hi Tony,

 

thanks for your message

 

1. yes it worked fine but it was not used for about 2-3 months

2. no

3. we always used it at 4 Stinger SPP1700 batteries

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1 hour ago, meade916 said:

just an FYI: Tony, Juan and myself were probably all in Dallas in when you emailed...and Juan came home to a family tragedy which caused him to have to leave the country for a little bit.  Of course we will get your AD-1 working.  Not sure why you tried to file a paypal dispute for the cost of the AD-1 yesterday though.  You should know we back our products 1000%.  Anyhow, Tony is here and i am sure you can continue this via email with them and get it squared away.

 

 

Hi Steve,

just because of no reaction since 11 days (mailed juan on 17th)....but now we are in contact and i´m sure we can solve this and creat a lot of european/german videos with the AD-1   🙂

 

 

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