Warranty confusion

[RooTxBeeR]

That's how 99.9% of companies do it, very few figure warranty length from date product was replaced/repaired. If they did that in theory warranty would never run out.

Its a brand new product though, so it should have a fresh warranty.

then a month before they warranty goes out, I request and RMA, get a new one. And repeat this once a year every year for the rest of my life. If it worked like that every company would go broke.

[RooTxBeeR]

That's how 99.9% of companies do it, very few figure warranty length from date product was replaced/repaired. If they did that in theory warranty would never run out.

Its a brand new product though, so it should have a fresh warranty.

then a month before they warranty goes out, I request and RMA, get a new one. And repeat this once a year every year for the rest of my life. If it worked like that every company would go broke.

[RooTxBeeR]

That's how 99.9% of companies do it, very few figure warranty length from date product was replaced/repaired. If they did that in theory warranty would never run out.

Its a brand new product though, so it should have a fresh warranty.

then a month before they warranty goes out, I request and RMA, get a new one. And repeat this once a year every year for the rest of my life. If it worked like that every company would go broke.

[Ben Fultz]

Warranty info is under "Features & Specs" tab on every item page.

http://www.sonicelectronix.com/warranty-information

[JasonJones]

That's how 99.9% of companies do it, very few figure warranty length from date product was replaced/repaired. If they did that in theory warranty would never run out.

Its a brand new product though, so it should have a fresh warranty.

then a month before they warranty goes out, I request and RMA, get a new one. And repeat this once a year every year for the rest of my life. If it worked like that every company would go broke.

I am completely fine with that logic. However, as the consumer I assumed that new product = new warranty. And with nothing on the site, told verbally or in the RMA paperwork saying to the contrary why would I assume otherwise?

Believe me if it was conveyed in some way I would have made the time to get them in before the one year from date of purchase warranty expired. However, like someone said on the inside of the brand new in box product states the warranty information and doesn't outline from date of purchase.

I'm not looking to scam the system or obtain a replacement product through being deceitful. I truly and honestly had never heard of this before and am upset that it isn't conveyed to the consumer.

Also, I HAVE contacted Sonic and spoken with the Returns manager in which he just reiterated the policy and essentially gave no credence to my not being informed of their policies.

[JasonJones]

Warranty info is under "Features & Specs" tab on every item page.

http://www.sonicelectronix.com/warranty-information

And if you read that info it tells you the length of the warranty and who it is honored through. In my case it stated "1 year" and "SonicElectronix". It gives no other information than that.

[Noel989]

Warranty covers it once

unless he got the extended warranty

Which I think he would have to pay a small fee the the full price

[Jessica]

The one year warranty from sonic is on original purchase. So if you rma and pick something different i think the warranty still is only one year from purchase, not when you get a new product. I don't understand the point of this thread, if you hadn't waited to rma everything would have been fine. So, it would seem that procrastination is your real enemy here. It's obvious that this has been resolved, and you don't agree with their policy, crying about it won't change anything.

[RooTxBeeR]

Well I don't know what warranty policies your used too. But I'm only 20 and in my entire life, a warranty has always been from date of purchase, if not told other wise for the exact thing I was talking about. Just seems like common sense to me.

[mbdblue]

unfortunately, your "assumptions" are not Sonic's problem. You learned a new lesson.....Never assume.....it leads to assumptions.