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Crescendo Audio Encore 4.5k FAIL


NorthSPL

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Posted

Hey guys, sharing some unfortunate experience with yall. I had recently picked up the new Crescendo Audio Encore 4.5k amplifier a little before christmas time. Ive been using it to power a Orion HCCA 12 at 2 ohm. Ran great the two weeks of use ive had it! Until I heard a loud pop noise from the amplifier to which the amp just starts pouring out smoke. I contacted Crescendo and sent in my amp for warranty, being Ive only had it TWO WEEKS. Costed a good $60 to ship it down to Florida. two and a half weeks go by and have received an email or anything from them. I had to take the initative to contact them about it. Lucky the answered back saying they have replaced the blown and bulged output caps and that the amplifier is still broke after a week of working on it. In conclusion, I'm just giving my experience with Crescendo and their new products that may be useful for others. Any opinions on this matter are welcome.

Posted

its a budget board lol..

On 5/8/2011 at 7:38 PM, Kranny said:
On 5/8/2011 at 7:35 PM, 'Maxim' said:

It hurts me inside when I read stuff like this and remember you're 15

LMFAO so true

:blush:

Mitsubishi 3000GT (Old Build)

Headunit: Pioneer 80PRS

Frontstage: (2) McLaren Audio MLT-2 Tweeters & (4) PRV Audio MR Series Neo 6.5" Mids

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2005 Chevy Colorado Ext Cab

Headunit: Pioneer 80PRS

Frontstage: 4 PRV 700Ti Tweets & 6 10" Delta Mids on 3000wrms

Substage: 6 Fi BTL 18s in a 4th Order Walkthrough on 3 Wolfram 4500s

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My Official Feedback Thread

Posted

B..But.... Korean/Chinese amps don't smoke...

1996 GMC Sonoma
Four Fi BTL Neo 18's In 2:1 6th Order Bandpass
2 Ampere 5k's @ .5

TEAM FI
TEAM #LITHIUMCANTDEMO

 

On 10/20/2013 at 0:37 AM, KillaCam said:

Fucking with a Prius driver is like making fun of a disabled kid. Pussies.

Posted

I know from experience, unless you have a couple cell phone numbers, forget about crescendo replying to you ever. Their customer service is just useless. I guess they have like 3 USA employed employees.

i wont be buying any of there equipment ever. they tend to over promise and over sale and when it falls apart they blame china or customs on how they failed to have a product. good luck on your repair, but dont hold out hope

Posted

OP if you want to get in direct contact with the repair tech, PM me. I talk to him pretty often. Probably will get more headway going that route.

1996 GMC Sonoma
Four Fi BTL Neo 18's In 2:1 6th Order Bandpass
2 Ampere 5k's @ .5

TEAM FI
TEAM #LITHIUMCANTDEMO

 

On 10/20/2013 at 0:37 AM, KillaCam said:

Fucking with a Prius driver is like making fun of a disabled kid. Pussies.

Posted

Ask them to just replace it thats what I did with mines.

XS Power D5100, 2 D2700s, & 2 D975s

MechMan 220a Alt

DC 5K

Kicker 650.4

2 12 Ascendant Audio Mayhem's

Pioneer DEH-P7200HD

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Build log: https://www.stevemeadedesigns.com/board/topic/166792-88-nissan-maxima-trunk-build/#entry2430899

https://www.stevemeadedesigns.com/board/topic/191439-lexus-is300-fi-crescendo-shca-rf-pics/

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