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Crescendo Audio WORST service!?


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i understand they must be on backorder? well. i bought a bc3500 2 weeks ago from yesterday and they never answered the phone once! never reply to my emails! to me, VERY bad customer service, no matter the product! they have contracted me ONCE though the website letting me know the BACKORDER. is put even further back. and they had to update when it was going to be back in stock. whats the deal! about to request refund thru paypal in about a week!

if the car doesn't stall, you have enough voltage.

DEH-6400BT

BC3500D on 2 x 12" Lanzar Opti1233d

QBOMB 4.5cu

1/0 awg, Lanzar AMPKIT0

Singer 275 + LCAKT50DBL

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I have waited for MONTHS for various crescendo products! worth a (reasonable) wait though. You basically have to have Navid's cell number to get ahold of them, and even then sometimes its tough

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This is what happens when you buy something not in stock!

Boat trips from there to here can take months in the best of times and even longer if customs gets a hair up it's ass and docks the shipment.

All you can do is wait it out or ask for a refund as no one can, or will know exactly when that boat docks and releases the product for shipment.

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yah. the one reply they did send was about. it would only be a week becuase they where getting it flown in. but i want it now! ... this ap3k is just rly rly not enough! lol

if the car doesn't stall, you have enough voltage.

DEH-6400BT

BC3500D on 2 x 12" Lanzar Opti1233d

QBOMB 4.5cu

1/0 awg, Lanzar AMPKIT0

Singer 275 + LCAKT50DBL

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You know what? I'm having a really shitty day so far so I don't care.

Don't even start with the "not in stock" shit. I waited 7+ months to get my other non working bc3500 repaired. Which was broken from day one. I sent it in for warranty repair the first time and was told it was 100% fine. Got it back and it was still fubar. Sent it in again, waited 7 months, got it back 2 weeks ago and it was all sorts of fucked up from god knows what. No packing in the box and missing the remote knob. It's gone away with UPS on a claim now. I could never get ahold of anybody for weeks on end, was ran in circles, for months. I could go on.

Although when Navid himself did call me back, He was nice about it and did his best to help. I'll say that.

They have great products but their CS has much to be desired. My advice to anyone buying crescendo is to get your gear through a forum rep or dealer. Makes it a better experience for everyone.

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Atleast you got beat while you wait !

yeah its something. hard not to turn it up past distortion for more spl tho :/

if the car doesn't stall, you have enough voltage.

DEH-6400BT

BC3500D on 2 x 12" Lanzar Opti1233d

QBOMB 4.5cu

1/0 awg, Lanzar AMPKIT0

Singer 275 + LCAKT50DBL

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Buy once cry once and its not an issue.

THERE IS NO BUILD LOG!

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They are never in stock. I avoid service like this. I feel like they dont have the finances to keep a large inventory.

http://www.stevemeadedesigns.com/board/garage/vehicle/2438-jeep-commander/


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