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Dealer Cost Car Audio (Horribe Customer Service)


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I needed a specific amp, and this place happened to have it. I placed my order on 11/14 and never heard anything from this place for over a week. I called the # on the website, and their

"programmed" voice message is , "The wait time is over 30 minutes, please use our website for further assistance blah, blah, blah." It is amazing that even if you call this shit hole @ 1am, the wait time is 30min! I've emailed this place SEVERAL TIMES, and finally today I got a response that said the amp that I wanted and paid for, is on back order. IT TOOK THIS PLACE NEARLY 3 WEEKS FOR THEM TO TELL ME THIS. In the email it said if there was something else I could use to off set the order. I told "BOB" (he is the name in the email) that I want my money back, and WHY ON THE FACE OF THIS EARTH WOULD YOU LIST A PRODUCT ON YOUR SITE IN STOCK, BUT NOT ACTUALLY HAVE IT? THIS FUCKING PLACE IS A SCAM AND A HALF.

It looks like I WONT get my money back, and there isnt anything on this site I want. I'm in the process of filing a complaint with the BBB, and I can only hope it will do something.

BEWARE OF THIS SITE GUYS!!! Learn from my issue here

I love my staffie :good:

So anti FACEBOOK it isn't even funny

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If you paid with a credit card you can dispute the charges.

actually a "Family member" was buying this for me, and it was put on a bank card. Its amazing that business practices like these are legal.....

I love my staffie :good:

So anti FACEBOOK it isn't even funny

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name of said place....to keep me from buying from the same guy? amp shopping soon..............

never mind.....read title again-lol

Edited by 98crewcab

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P.S. Thanks Steve....for the demo!!!! loud as fauk!

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Banks can dispute charges for you too... Could take up to 90 days though.. Which is a biznitch. Sorry it happened to you, I can relate.

I bought some amps from an online retailer VM Innovations that were suppose to be new.. Ended up being refurbished and both didn't work... Wouldn't refund for full amount.. took 4 weeks for the claim.. they never got their merchandise or sent UPS around.. I got them fixed under warranty... An ended up selling them...

Some companies attempt to screw you over and state outrageous policies and stuff. I wouldn't worry about it, any *GOOD* bank will have your back regardless.

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what amp were you looking for bro .

THERE IS NO BUILD LOG!

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