AI James Posted June 29, 2012 Report Posted June 29, 2012 sounds like typical customer service from them. they will pass the buck on anything wrong to the user no matter what...that is if they ever even answer you.
OrionStang Posted June 29, 2012 Author Report Posted June 29, 2012 Db-r does bench test the amps at a 1 ohm load, so I don't understand why the amp would fuck up again. Unless these amps ate so fragile that parts are breaking in the mail. SMD Super Seller My Feedback Thread
Bump4life Posted June 29, 2012 Report Posted June 29, 2012 Think he is tech...i dealt with him on my 4 channel (my fault smoking it)he was good.cant member if he is there or not. he still works there. and his name is kadz. ha don't know how they got that. his real name is kyle. ext 117 iirc. he is an ok guy to talk to but you should go to kevin for all repairs. he is customer service guy that runs it all. he will get back to you just give him a day or 2. they all just got back from a show so they are probably playing catch up. sorry to see this man, the m3 is still a stout amp, it just appears with some bad luck it blows up. are we sure sean at sundown had nothing to do with this? ahaha jk Buyer/Seller Feedback Thread: http://www.stevemead...5015-bump4life/ MB C220 153 Trunk Car Build Log: http://www.stevemead...d/#entry1840136 MB C280 Ipad Dash SQ Build Log: http://www.stevemeadedesigns.com/board/topic/194484-bump4lifes-new-benz-tony-c-relay-kit-pictures-ce-electric-audison-front-stage-installed/ My SPL Log: http://www.stevemead...__fromsearch__1 BMW M340 xDrive Stock, for now. Corner Load 10" maybe soon. But does 10s in the 1/4... Best Scores out of a trunk 153.0 sealed legal full tilt clamped 5524 @ 42 hz 154+ windows down, 155+ kick
dolarbilz Posted June 29, 2012 Report Posted June 29, 2012 Think he is tech...i dealt with him on my 4 channel (my fault smoking it)he was good.cant member if he is there or not. he still works there. and his name is kadz. ha don't know how they got that. his real name is kyle. ext 117 iirc. he is an ok guy to talk to but you should go to kevin for all repairs. he is customer service guy that runs it all. he will get back to you just give him a day or 2. they all just got back from a show so they are probably playing catch up. sorry to see this man, the m3 is still a stout amp, it just appears with some bad luck it blows up. are we sure sean at sundown had nothing to do with this? ahaha jk Maybe it was kevin..lol I had great customer service..idk after 6 month warranty was up.they still fixed at no charge.
SlamminBeats Posted June 29, 2012 Report Posted June 29, 2012 always have had great customer service. Love when people bash customer service at companies for no reason at all....
tacomaguy1 Posted June 29, 2012 Report Posted June 29, 2012 always have had great customer service. Love when people bash customer service at companies for no reason at all.... because they get crappy customer service? lol Team Flex Issues
Bump4life Posted June 29, 2012 Report Posted June 29, 2012 Think he is tech...i dealt with him on my 4 channel (my fault smoking it)he was good.cant member if he is there or not. he still works there. and his name is kadz. ha don't know how they got that. his real name is kyle. ext 117 iirc. he is an ok guy to talk to but you should go to kevin for all repairs. he is customer service guy that runs it all. he will get back to you just give him a day or 2. they all just got back from a show so they are probably playing catch up. sorry to see this man, the m3 is still a stout amp, it just appears with some bad luck it blows up. are we sure sean at sundown had nothing to do with this? ahaha jk Maybe it was kevin..lol I had great customer service..idk after 6 month warranty was up.they still fixed at no charge. i always have great service with DD. there are a lot of misconceptions about them i feel like on a DC sundown majority rules site ahah. i have no problems with other companies either. yet. goodluck getting the amp fixed or sold now! Buyer/Seller Feedback Thread: http://www.stevemead...5015-bump4life/ MB C220 153 Trunk Car Build Log: http://www.stevemead...d/#entry1840136 MB C280 Ipad Dash SQ Build Log: http://www.stevemeadedesigns.com/board/topic/194484-bump4lifes-new-benz-tony-c-relay-kit-pictures-ce-electric-audison-front-stage-installed/ My SPL Log: http://www.stevemead...__fromsearch__1 BMW M340 xDrive Stock, for now. Corner Load 10" maybe soon. But does 10s in the 1/4... Best Scores out of a trunk 153.0 sealed legal full tilt clamped 5524 @ 42 hz 154+ windows down, 155+ kick
OrionStang Posted June 29, 2012 Author Report Posted June 29, 2012 Just spoke to Kevin. He wants me to send it in for inspection and a quote. Just going off of ballpark quotes, it is a lot cheaper than db-r, and could be free if a major defect is found. SMD Super Seller My Feedback Thread
OrionStang Posted June 29, 2012 Author Report Posted June 29, 2012 ^^^ and thats not good CS? Its not fixed yet LOL. You have to consider that sometimes people have a bad experience, if it happened to you, you'd say the same thing. Until (if) the company makes it right. SMD Super Seller My Feedback Thread
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