headshothills Posted September 16, 2020 Report Share Posted September 16, 2020 Why cant I ever seem to get a response, support, or follow up with emails or even calling WCCarAudio... Its like pulling teeth... I place an order, i get 2 items, but nothing else in the order. Ive called, I emailed several times, the email on the invoice bounces. Love the SMD Products, but this is super frustrating... 2018 F350 Platinum Hostile w/ Toyo 37 MT's Big 3 Gately Audio 4 - 8" Enclosure B2 Audio XM8's SounDigital Evo 5000.1 2ohm SounDigital Evo 1200.4 4ohm AudioControl DM-608 PAC AmpPro - Optical Out Kleinn Demon Train Horn Viper DS4+ Smart Start Link to comment Share on other sites More sharing options...
Joshdashef Posted September 16, 2020 Report Share Posted September 16, 2020 @SnowDrifter Could you help out? SMD Tool Map (2022): https://www.stevemeadedesigns.com/board/topic/220267-smd-tool-map-2022/ My Port Size Calculator (in progress): https://www.stevemeadedesigns.com/board/topic/217087-port-size-calculator-in-progress/ Common Port Walls for a Slot Port: https://www.stevemeadedesigns.com/board/topic/217076-common-port-walls-why-it-matters-to-your-box/?tab=comments#comment-3240313 Link to comment Share on other sites More sharing options...
MrSkippyJ Posted September 17, 2020 Report Share Posted September 17, 2020 use the chat on the WCC page. I had a question and got it answered super quick. F150: Stock 2019 Harley Road Glide: Amp: TM400Xad - 4 channel 400 watt Processor: DSR1 Fairing (Front) 6.5s -MMats PA601cx Lid (Rear) 6x9s - TMS69 Link to comment Share on other sites More sharing options...
headshothills Posted September 17, 2020 Author Report Share Posted September 17, 2020 14 hours ago, MrSkippyJ said: use the chat on the WCC page. I had a question and got it answered super quick. Ill send a message, says they arent online... But worth a shot. Ive called 3x, sent several emails... crickets... 2018 F350 Platinum Hostile w/ Toyo 37 MT's Big 3 Gately Audio 4 - 8" Enclosure B2 Audio XM8's SounDigital Evo 5000.1 2ohm SounDigital Evo 1200.4 4ohm AudioControl DM-608 PAC AmpPro - Optical Out Kleinn Demon Train Horn Viper DS4+ Smart Start Link to comment Share on other sites More sharing options...
Backwoods Posted September 18, 2020 Report Share Posted September 18, 2020 Yeah that can be frustrating... It doesnt thrill me when a company doesnt bother responding to customers. Customer support is a big thing to me. Especially if you've waited more than a week after emailing. BUT that being said, Covid has a LOT of companies short staffed and working harder than usual with limited staff and that can have something to do with it. Hell, i sent a private message on here to Steve about a month and a half ago and he hasnt even read it yet. At this point i doubt he will. But oh well. I didnt really NEED what i was asking to buy anyways LOL Singer 250amp Alt, Singer PCM bypass harness Titan8 Lithium Underhood safe BCI PWR-S5 Big 3 W/ dual runs of power/ground. All 1/0awg OFC SounDigital EVO 5K amp, Two 15" Fi SSD subs Next Level Fabrication @ 7 cubes net, tuned to 32HZ Link to comment Share on other sites More sharing options...
MrSkippyJ Posted September 18, 2020 Report Share Posted September 18, 2020 I think he has his PMs turned off here. F150: Stock 2019 Harley Road Glide: Amp: TM400Xad - 4 channel 400 watt Processor: DSR1 Fairing (Front) 6.5s -MMats PA601cx Lid (Rear) 6x9s - TMS69 Link to comment Share on other sites More sharing options...
Backwoods Posted September 18, 2020 Report Share Posted September 18, 2020 3 hours ago, MrSkippyJ said: I think he has his PMs turned off here. That would explain it. Singer 250amp Alt, Singer PCM bypass harness Titan8 Lithium Underhood safe BCI PWR-S5 Big 3 W/ dual runs of power/ground. All 1/0awg OFC SounDigital EVO 5K amp, Two 15" Fi SSD subs Next Level Fabrication @ 7 cubes net, tuned to 32HZ Link to comment Share on other sites More sharing options...
Antheny916 Posted September 19, 2020 Report Share Posted September 19, 2020 I just checked and have seen exactly ONE email from you. The day after you made this post. We replied to you within exactly 27 minutes of you emailing us. 🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️ Link to comment Share on other sites More sharing options...
Antheny916 Posted September 19, 2020 Report Share Posted September 19, 2020 On 9/17/2020 at 5:27 PM, Backwoods said: Yeah that can be frustrating... It doesnt thrill me when a company doesnt bother responding to customers. Customer support is a big thing to me. Especially if you've waited more than a week after emailing. BUT that being said, Covid has a LOT of companies short staffed and working harder than usual with limited staff and that can have something to do with it. Hell, i sent a private message on here to Steve about a month and a half ago and he hasnt even read it yet. At this point i doubt he will. But oh well. I didnt really NEED what i was asking to buy anyways LOL What is the email you used to send us a message. Let me take a look. Link to comment Share on other sites More sharing options...
Antheny916 Posted September 19, 2020 Report Share Posted September 19, 2020 On 9/17/2020 at 5:27 PM, Backwoods said: Yeah that can be frustrating... It doesnt thrill me when a company doesnt bother responding to customers. Customer support is a big thing to me. Especially if you've waited more than a week after emailing. BUT that being said, Covid has a LOT of companies short staffed and working harder than usual with limited staff and that can have something to do with it. Hell, i sent a private message on here to Steve about a month and a half ago and he hasnt even read it yet. At this point i doubt he will. But oh well. I didnt really NEED what i was asking to buy anyways LOL Did you use a different name on the forum to send Steve a private message? Because your current account comes up with nothing at all. 🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️ Link to comment Share on other sites More sharing options...
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