headshothills Posted September 16, 2020 Report Posted September 16, 2020 Why cant I ever seem to get a response, support, or follow up with emails or even calling WCCarAudio... Its like pulling teeth... I place an order, i get 2 items, but nothing else in the order. Ive called, I emailed several times, the email on the invoice bounces. Love the SMD Products, but this is super frustrating... 2018 F350 Platinum Hostile w/ Toyo 37 MT's Big 3 Gately Audio 4 - 8" Enclosure B2 Audio XM8's SounDigital Evo 5000.1 2ohm SounDigital Evo 1200.4 4ohm AudioControl DM-608 PAC AmpPro - Optical Out Kleinn Demon Train Horn Viper DS4+ Smart Start
Joshdashef Posted September 16, 2020 Report Posted September 16, 2020 @SnowDrifter Could you help out? SMD Tool Map (2024): https://www.stevemeadedesigns.com/board/topic/226545-smd-tool-map-2024/ Great Box Bracing Examples: https://www.stevemeadedesigns.com/board/topic/202148-best-way-to-brace-a-box/?do=findComment&comment=3055002
MrSkippyJ Posted September 17, 2020 Report Posted September 17, 2020 use the chat on the WCC page. I had a question and got it answered super quick. F150: Stock 2019 Harley Road Glide: Amp: TM400Xad - 4 channel 400 watt Processor: DSR1 Fairing (Front) 6.5s -MMats PA601cx Lid (Rear) 6x9s - TMS69
headshothills Posted September 17, 2020 Author Report Posted September 17, 2020 14 hours ago, MrSkippyJ said: use the chat on the WCC page. I had a question and got it answered super quick. Ill send a message, says they arent online... But worth a shot. Ive called 3x, sent several emails... crickets... 2018 F350 Platinum Hostile w/ Toyo 37 MT's Big 3 Gately Audio 4 - 8" Enclosure B2 Audio XM8's SounDigital Evo 5000.1 2ohm SounDigital Evo 1200.4 4ohm AudioControl DM-608 PAC AmpPro - Optical Out Kleinn Demon Train Horn Viper DS4+ Smart Start
Backwoods Posted September 18, 2020 Report Posted September 18, 2020 Yeah that can be frustrating... It doesnt thrill me when a company doesnt bother responding to customers. Customer support is a big thing to me. Especially if you've waited more than a week after emailing. BUT that being said, Covid has a LOT of companies short staffed and working harder than usual with limited staff and that can have something to do with it. Hell, i sent a private message on here to Steve about a month and a half ago and he hasnt even read it yet. At this point i doubt he will. But oh well. I didnt really NEED what i was asking to buy anyways LOL Singer 250amp Alt, Singer PCM bypass harness Titan8 Lithium Underhood safe BCI PWR-S5 Big 3 W/ dual runs of power/ground. All 1/0awg OFC SounDigital EVO 5K amp, Two 15" Fi SSD subs Next Level Fabrication @ 7 cubes net, tuned to 32HZ
MrSkippyJ Posted September 18, 2020 Report Posted September 18, 2020 I think he has his PMs turned off here. F150: Stock 2019 Harley Road Glide: Amp: TM400Xad - 4 channel 400 watt Processor: DSR1 Fairing (Front) 6.5s -MMats PA601cx Lid (Rear) 6x9s - TMS69
Backwoods Posted September 18, 2020 Report Posted September 18, 2020 3 hours ago, MrSkippyJ said: I think he has his PMs turned off here. That would explain it. Singer 250amp Alt, Singer PCM bypass harness Titan8 Lithium Underhood safe BCI PWR-S5 Big 3 W/ dual runs of power/ground. All 1/0awg OFC SounDigital EVO 5K amp, Two 15" Fi SSD subs Next Level Fabrication @ 7 cubes net, tuned to 32HZ
Antheny916 Posted September 19, 2020 Report Posted September 19, 2020 I just checked and have seen exactly ONE email from you. The day after you made this post. We replied to you within exactly 27 minutes of you emailing us. 🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️
Antheny916 Posted September 19, 2020 Report Posted September 19, 2020 On 9/17/2020 at 5:27 PM, Backwoods said: Yeah that can be frustrating... It doesnt thrill me when a company doesnt bother responding to customers. Customer support is a big thing to me. Especially if you've waited more than a week after emailing. BUT that being said, Covid has a LOT of companies short staffed and working harder than usual with limited staff and that can have something to do with it. Hell, i sent a private message on here to Steve about a month and a half ago and he hasnt even read it yet. At this point i doubt he will. But oh well. I didnt really NEED what i was asking to buy anyways LOL What is the email you used to send us a message. Let me take a look.
Antheny916 Posted September 19, 2020 Report Posted September 19, 2020 On 9/17/2020 at 5:27 PM, Backwoods said: Yeah that can be frustrating... It doesnt thrill me when a company doesnt bother responding to customers. Customer support is a big thing to me. Especially if you've waited more than a week after emailing. BUT that being said, Covid has a LOT of companies short staffed and working harder than usual with limited staff and that can have something to do with it. Hell, i sent a private message on here to Steve about a month and a half ago and he hasnt even read it yet. At this point i doubt he will. But oh well. I didnt really NEED what i was asking to buy anyways LOL Did you use a different name on the forum to send Steve a private message? Because your current account comes up with nothing at all. 🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️
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