fx4trucker Posted June 25, 2012 Report Share Posted June 25, 2012 well on last Thursday i order some tsunami battery terminals .. i was happy to see that they came in today.. but after opening the shipping box (which was fine) was quickly disappointed to see that my item was damaged .. i spent my hard eared money on this ..wow now i have to fix them because i bought the last ones... dammit ... has any else had this problem with sonic electronix ? Quote alpine head unit (freebee 2009 model)2 sets of eclpise 5.25 comp. speakers. 1. set is in the a-pilors 1. memphis mojo 2500 watt amp 1. rockford fosgate t2 15" dual 2 ohm wired to 4 ohm . seeing 600 watts 1. realm audio 600 watt 4ch Link to comment Share on other sites More sharing options...
OrionStang Posted June 25, 2012 Report Share Posted June 25, 2012 Have you contacted them? They may be able to give you a similar product as a replacement. Everything i've ever ordered from them has been in great shape. Quote SMD Super Seller My Feedback Thread Link to comment Share on other sites More sharing options...
sprkn_ranger Posted June 25, 2012 Report Share Posted June 25, 2012 (edited) Have you contacted them to see if they can make it right for you first? They are pretty good about CS Edit: Freakin ninja lol Edited June 25, 2012 by sprkn_ranger Quote Check out my build log! 4 Havocs in a blowthrough http://www.stevemeadedesigns.com/board/topic/187506-sprkn-rangers-blowthrough-build/ Link to comment Share on other sites More sharing options...
Jared420 Posted June 25, 2012 Report Share Posted June 25, 2012 Everyone's human people make mistakes, I'd judge them on how they correct the problem and make it up to you. Give them a chance before u go bashing. No vendor or nobody for that matter is perfect 100% of the time. Quote 2012 silverado ext cab ltz 24" kmc rims AudioQue 2200 Pioneer AppRadio Alpine mrx f35 4 channel Bose mids and highs Iraggi Alt + stock alt in a DC power dual alternator kit Yellowtop+stock under hood 0 gauge Knu wire Big 3 4 gauge stinger (4 chan wiring) 3 DC 10'' LVL3 with LVL4 parts Link to comment Share on other sites More sharing options...
SonicHD Posted June 25, 2012 Report Share Posted June 25, 2012 well on last Thursday i order some tsunami battery terminals .. i was happy to see that they came in today.. but after opening the shipping box (which was fine) was quickly disappointed to see that my item was damaged .. i spent my hard eared money on this ..wow now i have to fix them because i bought the last ones... dammit ... FX4Trucker, It's not often that we ship out a defective product, but it does mistakenly happen from time to time. We would love the opportunity to make this up to you. Can you please PM me your first and last name and any additional information about your order you have? We take issues like this seriously and would very much like to make things right. I sincerely apologize for the inconveniences this may be causing. Harry D Quote 2007 Chevy Silverado Classic 5.3L w/ Brutus 1700W, NVX 4 Chan, L7 Subs, Sony Deck & Alpine Speaks Sonic Electronix Articles by Harry Donihue --> CLICK Link to comment Share on other sites More sharing options...
Kyblack76 Posted June 25, 2012 Report Share Posted June 25, 2012 Noo The RF T1000.4ad I bought,... along with maybe another grand worth of gear, came to me surprisingly quick, and lookd more than brand new looking and acting... Sorry man.. I'm sure they'll make right Quote SMD SUPER SELLER The Burban Build Blazer Build sold Acura trunk build sold Link to comment Share on other sites More sharing options...
KenC210 Posted June 25, 2012 Report Share Posted June 25, 2012 I have to say i had good support from them... before i have ordered something twice on accident they called next day to make sure it was a legit transaction... great customer service you ask me Quote Kids Cadi Power Wheel Build2007 Ford Escape Build2012 Toyota Corolla Build 2013 Toyota Tundra Link to comment Share on other sites More sharing options...
BobbyG2 Posted June 25, 2012 Report Share Posted June 25, 2012 Dude, they found your post on an internet forum and responded wanting to make things right, above and beyond imo Quote *New vehicle and system coming soon.* Link to comment Share on other sites More sharing options...
fx4trucker Posted June 26, 2012 Author Report Share Posted June 26, 2012 i see they do care and have already read my post .. that is a good sign.. so far Quote alpine head unit (freebee 2009 model)2 sets of eclpise 5.25 comp. speakers. 1. set is in the a-pilors 1. memphis mojo 2500 watt amp 1. rockford fosgate t2 15" dual 2 ohm wired to 4 ohm . seeing 600 watts 1. realm audio 600 watt 4ch Link to comment Share on other sites More sharing options...
Kyblack76 Posted June 26, 2012 Report Share Posted June 26, 2012 A "good" sign???... Lol... K,..... If your only that impressed,... Geeeeezus... Quote SMD SUPER SELLER The Burban Build Blazer Build sold Acura trunk build sold Link to comment Share on other sites More sharing options...
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