audiofanaticz Posted March 19, 2012 Report Share Posted March 19, 2012 (edited) Kinetics have an issue with swelling, new, used, overcharged, or even from heat if you use them in your engine bay. They swell, and thats why its always wise to do your research on products before you buy. Its very common for Kentiks because the case is not reinforced as much as some of the other battery manufactures batteries. The box looks new, as well as the battery, and it looks like the box shows no sign of being dropped or any other damage from shipping. Nor did you provide any evidence of foul play from UPS. Im sure the battery operates just fine, and has a normal resting voltage. This topic is being locked until a Representative of SonicElectronix can reply and farther assist you before this thread gets too far out of hand. But like I said, I see no signs of this issue being Sonics fault or even the shipping company since it is a COMMON and KNOWN issue with Kinetik. Edited March 19, 2012 by Audiofanaticz Quote Link to comment Share on other sites More sharing options...
snafu Posted March 19, 2012 Report Share Posted March 19, 2012 Unlocking this topic so Sonic can address with the OP. Quote Tony Candela - SMD Sales & Marketing Email me at [email protected] to learn about becoming an SMD Partner! Link to comment Share on other sites More sharing options...
SonicDaniel Posted March 19, 2012 Report Share Posted March 19, 2012 Mario928, we sincerely apologize for the condition of your battery. As other SMD members have mentioned, Kinetik batteries do have a proclivity to swell up or bubble under heat or stress. The battery was inspected prior to shipping, so we have initiated a damage claim with the shipping courier used. Under normal circumstances, we would ship you a replacement battery immediately; however, the HC1400 is currently out of stock. I am PM'ing you with several options to resolve this issue, as well as the direct contact information for one of our Customer Commitment Supervisors so you can contact us at your convenience. 1 Quote Link to comment Share on other sites More sharing options...
n8ball2013 Posted March 19, 2012 Report Share Posted March 19, 2012 its always good to see vendors step up like that. 1 Quote THERE IS NO BUILD LOG! 1998 Chevy Silverado ext cab Alpine CDA-9887 4 Team Fi 15s 2 Ampere Audio TFE 8.0 2 Ampere Audio 150.4 3 Digital Designs CS6.5 component sets Dual Mechman 370XP Elite alternators inbound! 8 XS Power d3400 6 XS power d680 Second Skin Stinger Tsunami Wiring Sky High A Real Voltmeter not a piece of shit stinger. Link to comment Share on other sites More sharing options...
Kranny Posted March 19, 2012 Report Share Posted March 19, 2012 (edited) Shuriken FTW! that sucks tho all my buddies kinetics are fine Too bad its the same shit with a different sticker Edit: customer service ftmfw though Edited March 19, 2012 by Kranny Quote Link to comment Share on other sites More sharing options...
getlocivic Posted March 19, 2012 Report Share Posted March 19, 2012 Shuriken FTW! that sucks tho all my buddies kinetics are fine Too bad its the same shit with a different sticker Edit: customer service ftmfw though shuirken cases are made differnetly than kinetiks.. harder plastic.. ive had a few kinetiks swell up and lose charge ive NEVER had a issue with shuriken shurikens are also proven to have a higher reating voltage than kinetik and hold up better in high amp draw 1 Quote Link to comment Share on other sites More sharing options...
Hifonics Posted March 19, 2012 Report Share Posted March 19, 2012 its always good to see vendors step up like that. x2. Sonic FTMFW!! Quote 2010 F150 FX4-18" AA Mayhem-Crescendo BC3500d-Pioneer GM-D9500F 4-channel-2 Crescendo FT1 -2 Crescendo Neo Forte 6.5 -Pioneer AVH-P3300BT-6000K HID Headlights/Fog lights-All LED interior lighting-20% tint on front windows, 1% rear windows, 5% windshield strip-Big3 (XSFlex 0ga) -DC Power 270XP -Group 65 NorthStar AGM battery Coming soon/plans: -Build log-Blacked out mirror reflectors-Tinted tails/3rd brake light Link to comment Share on other sites More sharing options...
IBleedMusick Posted March 19, 2012 Report Share Posted March 19, 2012 Anytime you order anything online and there is an issue with it, it kind of puts a damper on your mood but I love SE for their great customer service hope all gets resolved quickly. Quote 2013 Dodge Charger Build Log 1996 Ford Explorer XLT 5.0Build Log 2005 Honda Civic LX Coupe Build Log SMD SUPER SELLER!!!!My Selling Feedback Link to comment Share on other sites More sharing options...
audiofanaticz Posted March 20, 2012 Report Share Posted March 20, 2012 Unlocking this topic so Sonic can address with the OP. My bad for locking it, didnt want it to continue in a downward spiral, I assumed SE had the ability to moderate the section and could unlock it and responde when they seen the issue. Quote Link to comment Share on other sites More sharing options...
soundzright Posted April 4, 2012 Report Share Posted April 4, 2012 What was the resting voltage of the battery before and after you charged it? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.