Leaderboard

Guys, is this how we handle problems now? Let me sum it up: OP - posts a threat venting that he feels Sonic has slow turn around time on his warranty issue yet admits Sonic is responding to his emails in regards US - let's all chime in and tell him why the manufacturer of his amp sucks Really? Come on guys. At SMD, we're better than that. Threads like this give those that respond to them in this fashion a bad name, not Sonic and not Rockford. Sonic is not a service center, therefore it must return products to the manufacturer for servicing. This can take a little time and I don't see anything in regards here that would lead me to believe that they took an unreasonable amount of time to return the amp for service, have the service work performed, receive it back, and then ship it back to the OP. In the future, I'd recommend that we allow Sonic the time to respond to the thread before dog piling on them or the manufacturer of the product in question. Sonic kept in communication with the OP regardless of whether or not he liked the answers. OP - if you believe the amplifier is still not working properly, then I recommend that you have it bench tested to ensure that. Testing an amplifier in your vehicle presents too many variables - a test bench removes them. If a bench test shows that the amplifier is problematic, then I'm sure Sonic will work with you to resolve the issue. And remember, you'll catch more flies with honey than with a flyswatter.

Where's the rest of them?