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Everything except send him an alternator that lives up to what they claim. As someone in the market for a high amp alternator upgrade for my jeep TJ I am thinking twice. You don't pay good money for a crap product. And you damn sure don't pay good money for even worse service. Mistakes happen, I get it. But mechman should have taken better care of the guy. Exchanging the defective product, making the customer pay for the return shipping and then using a 2week cheapest service to get him an alternator that also doesn't work is UNACCEPTABLE. In the very least they should have had the manager or owner of the company call him, apologize to him man to man and then sent that alternator out on oh say 2 or 3 day express? Not overnight but just a gesture of good faith. Even if Mechman sent him two defective Alternators, an on the phone apology goes a LONG way for this customer. I am small business owner. I would NEVER allow a customer to go through something like this without me personally doing EVERYTHING in my power to retain my good name. Integrity is priceless. You can't buy it in a store. Once you've lost it, you've lost it. Hey Mechman. You done screwed the pooch bro's. Wonder what the reviews look like for the Mean Green Alternator ..

Kyle and Laura went out of their way to help me find an old part for a rockford fosgate amp that I hadn't been able to locate anywhere else. He shipped it extremely fast and was great to work with. He even sent pictures before he sent it to make sure it was the correct connectors for what I had. I would highly recommend him and was very impressed with everthing that transpired. I wish the best for them and if they need anything, I hope to be able to return the help they provided me with someday.

I think before anyone crucifies mechman we should hear the other side of the story. I will not accept that opening paragraph as gospel for several reasons. Im sure once more info becomes available or coherently typed we can then form a cobclusion

I have a mechman alt although I dont run it right now. I had an issue with the alt, talked to Brian and got a RA. Sent it back and was fixed, now sitting in my garage. I am not most intelligent person here by any means but for your first post and bashing a vendor on here and a company that does make good alts and does their best with customers I'm not sure how far thats going to get you. Sometimes shit just happens and we deal with it. Yes it sucks to pay to send items back but it tends to be cheaper than buying a new item. Good luck with this post here. Popcorn ready!

you cant really blame it on Mechman. i know its frustrating doing all this extra work especially with a series of unfortunate events like that. but it sounds like mechman is doing everything in their power to correct the situation and get you taken care of.

Looking so good. I like the (LS2?) up front a lot, and the clean wiring is a must. I couldn't handle the way it was before

This guy is awesome to deal with very quick to ship and a straight laced guy all around.... If you are thinking of dealing with him in the future then I say hell ya.... Thanks for the hookup on MW3 bro