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What ever happened to customer service @ subwoofer companies? Fi, DC, Crossfire


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Why does everyone say " well they put such and such up on Facebook" blah blah blah. All of these companies mentioned have websites. An individual or a business looking for product shouldnt have to hit up a social media site or a forum to get a hold of anyone at a company. Phone and email should be all that is needed to be able to reach a representative at a company. Having to know where and when to find information is just a shitty way to handle business and if things are way out of the ordinary, there should be an update or at least some kind of notification on their website and on their voice mail...

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David said:

audio is a lifestyle, not a hobby

newls1
I cant read a tape to save my life... 1/2's are ok, but other marks confuse me
kingsuv
only men who cant read a tape, take it in the ass
kingsuv
you sir, get a pink hard hat on jobsites

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I just wanna know why they haven't setup internet orders yet?

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JVF Customz 4.0 Proto 15>Wolfram W4500 @ .5ohm

2 Sundown Neo 6.5 + 2 CT Meso Tweeters (Front) x Kicker KS6.5 (Rear)>JL Audio VX400/4i

NSB-AMG35 (front) / 40ah Lithium Headway (Rear) built by Erni Audio & Electrical

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That's ridiculous. Would make sense to have set prices for the subs base, extra for each component you customize with like I believe Fi had when I looked at their site years ago. Then the special ppl can just talk to them directly and get their discount.

2015 Mazda 6

JVF Customz 4.0 Proto 15>Wolfram W4500 @ .5ohm

2 Sundown Neo 6.5 + 2 CT Meso Tweeters (Front) x Kicker KS6.5 (Rear)>JL Audio VX400/4i

NSB-AMG35 (front) / 40ah Lithium Headway (Rear) built by Erni Audio & Electrical

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I totally agree with kandi that it should be much much easier to BS with a company a little bit prior to placing an order. From just posting this thread I have figured out which companies really care and want to talk even if they don't have the right product for me. I spoke with some great folks today and the order for the hummer is in now. I appreciate the guys at tantric, Everest, and DC for talking with me!

8 boxes of goodness are on the way to me shortly!!!!

Check out StoneSounds to see my recent builds.Or look at the Flying White Facebook Page!

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Why does everyone say " well they put such and such up on Facebook" blah blah blah. All of these companies mentioned have websites. An individual or a business looking for product shouldnt have to hit up a social media site or a forum to get a hold of anyone at a company. Phone and email should be all that is needed to be able to reach a representative at a company. Having to know where and when to find information is just a shitty way to handle business and if things are way out of the ordinary, there should be an update or at least some kind of notification on their website and on their voice mail...

PREACH!!

if you put a DD-1 in your amp terminal and it immediately went up in smoke, i would be concerned.

If you shoved your dick in the terminal and it didn't blow up but a month later it blew up, i STILL WOULDN'T be able to blame your dick.

It just does not make sense at all.

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I totally agree with kandi that it should be much much easier to BS with a company a little bit prior to placing an order. From just posting this thread I have figured out which companies really care and want to talk even if they don't have the right product for me. I spoke with some great folks today and the order for the hummer is in now. I appreciate the guys at tantric, Everest, and DC for talking with me!

8 boxes of goodness are on the way to me shortly!!!!

Patrick, I enjoyed talking to you to day. I understand its frustrating to sometimes not get someone on the phone. But I'm glad we was able to make you happy. Rob will enjoy starting to build you subs tomarrow. We sometimes even build over the weekends, which is one of the reasons we didn't allow the holidays to get use behind. I'mmlook forward to seeing the completed project.

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Yup, companies get big and start sucking at CS. I remember when I bought my XL 15" 3+ years ago and got it shipped to my house for a good price in 3 days after me ordering it. No reps, no runaround, just Ana and myself.

Also, team pricing is fucked up, I refuse to support companies that give cheaper pricing to certain people, That is why I only buy products from AQ, good CS, fair pricing for EVERYONE no matter how much you're buying.

4 18's, low power and lots of gay fur.

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My Videos :)

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