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XS Power lost a customer today...


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You definitely have an issue with your truck and a parasitic draw.

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On 10/3/2013 at 10:00 AM, ROLEXrifleman said:

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Time to play find the draw.

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I threw it on the psc60 but since the voltage is so low it reads "standby" they told me I can trick the charger by charging the s3400 with another battery (daisy chain), they said it would take about 3 weeks to recondition it, but more than likely that batt is as good as dead.

What I did to mine was to take a 12v starting charger and fed my 16v batts a 60 amp charge for a little bit and hooked up my intelli charger at the same time. When the voltage at the batts got up to a place my intelli charger turned on i unplugged the starter charger.

Like I said it worked for me so I don't see why it wouldn't work for you...

so when this happened to me I was talking to a friend and he was able to tell me it was a 30 amp draw by some math. (i may be wrong on this but it worked in my case to the T)

If you assume the 65 ah rating on the batter (for the case of the 3400 a 3.25 amp load over 20 hours) to bring the resting voltage to 0

so over 21 days at 24 hours you have 504 hours

assuming the batt was basically at 0 you divide the ah rating by the number of hours there was a draw on it

65/504 or about a .125 amp draw on the batt

someone correct me if i'm wrong. Like I said it worked for me right to the thenths spot as to what I found my batts at

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At this point I don't think it's xs problem I will say chevys to sometimes have parasitic draw. I own 5 myself and know this problem.

So all in all I don't see an issue when it's probably the vehicles fault

I get what you and everyone here is saying and like I said before I'm not blaming XS power. My issue is with the warranty here. They made it seem like I'd be covered in the future if I had issues if I bought the battery from them. As started by someone here autozone would probably swap it out without any issues. Regardless, I wanted people to know my experience with XS so they can learn from my mistake. Ive been here for a while now, and I don't I've ever b*tched about something like this.

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At this point I don't think it's xs problem I will say chevys to sometimes have parasitic draw. I own 5 myself and know this problem.

So all in all I don't see an issue when it's probably the vehicles fault

I get what you and everyone here is saying and like I said before I'm not blaming XS power. My issue is with the warranty here. They made it seem like I'd be covered in the future if I had issues if I bought the battery from them. As started by someone here autozone would probably swap it out without any issues. Regardless, I wanted people to know my experience with XS so they can learn from my mistake. Ive been here for a while now, and I don't I've ever b*tched about something like this.

XS assumes like we all assume it was a parasitic draw. Unless batteries leak they work 99.99% of the time, and unless they leak they can be brought back to life 99.99% of the time. At this point they legitimately believe it is due to user error, they just said neglect, I think you're hung up on the word.

Take the time to try and charge the battery. If it doesn't come back, then contact xs again.

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Its odd to see max post something like this and also odd to see xs not honor warranty. They have honored warranty to people that have bought used batteries that had been a few years old

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Did you read the warranty statement? I'd have to agree with a few others that you should figure out for yourself what the problem is before blaming the vendor. Looking forward to see you do an exact repeat test with another battery to see if it drains over the same time period under the same conditions. Document your findings here because we are interested.

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